If you are unable to log in to the MillenVPN application, the following are possible causes Incorrect username or password If your username or password is incorrect, the message "The username or password [...]" will appear.
Category: MillenVPN Troubleshooting
What to do when VPN connection does not work [Android].
Please try this procedure when the VPN connection does not work properly with the MillenVPN application you are using. The name of the VPN may differ depending on your usage. Please try this procedure when your VPN connection does not work properly with the MillenVPN app you are using.
How to get MillenVPN logs [iOS].
Please see the procedure below when you are asked by support to submit MillenVPN diagnostic log files. *Please note that we will not be able to respond to your request if you send us the diagnostic log file without a request from support. *Please note that regarding the use of [...].
How to get MillenVPN logs [Windows].
Please see the procedure below when you are asked by support to submit MillenVPN diagnostic log files. *Please note that we will not be able to respond to your request if you send us the diagnostic log file without a request from support. *Please note that regarding the use of [...].
What to do if the VPN connection does not work [iOS].
Please try this procedure if your VPN connection is not working properly with the MillenVPN iOS app you are using. If you receive an error message such as "To apply this change, you must disconnect your VPN from the dashboard", please try this procedure.
What to do when a connection error occurs on a Windows PC
Please try this procedure when the VPN connection does not work properly with the MillenVPN application you are using. Install the latest version of the MillenVPN app. Uninstall MillenVPN once, and then install the latest version of MillenVPN [...].