Please see the procedure below when you are asked by support to submit MillenVPN diagnostic log files. *Please note that we will not be able to respond to your request if you send us the diagnostic log file without a request from support. *Please note that regarding the use of [...].
Category: MillenVPN Troubleshooting
What to do if the VPN connection does not work [iOS].
Please try this procedure if your VPN connection is not working properly with the MillenVPN application you are using. If you receive the message "To apply this change, you must disconnect your VPN from the dashboard.
What to do when a connection error occurs on a Windows PC
If you are experiencing "Unable to connect to the VPN server." on MillenVPN, it is likely that your environment is not configured to allow VPN connections. (If you see the error code [...])