Payment
Important Notes When Ordering Contracts Exceeding One Year via PayPal Payment (Japanese Yen Only)
We apologize for the inconvenience of our system, but if you have applied for services with a contract term of more than one year before 2026/02/03 using PayPal payment, the automatic payment fails and the contract term is not automatically extended at the next renewal [...].
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Regarding supported payment methods
Our service accepts credit card payments. Please check the following page for the types of credit cards accepted. What types of credit cards are accepted? For applications using credit card payment, the decision [...]
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How to Change Your Payment Credit Card Information
How to Change Credit Card Information STEP 1: Open My Page Open My Page. STEP 2: Open Payment Methods Click My Menu in the top right corner of the screen, then click Payment Methods. STEP 3: Credit Card [...]
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Payment Methods Using MillenVPN Points (Formerly Funds/MillenVPN Credits)
STEP1: Add any service to your cart and place an order Please log in with an account that has funds available, add any service to your cart, and proceed to the payment method selection screen. STEP2: Use funds on the payment method selection screen [...]
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How to Check Your MillenVPN Points (Formerly Funds/MillenVPN Credit)
STEP1: Open My Page Open My Page. STEP2: Check Notifications You can check notifications from the "Notifications" section in the top left corner of the screen. Example display when MillenVPN points are available Example display when no MillenVPN points are available [...]
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About Adding MillenVPN Points (formerly Funds/MillenVPN Credit)
We regret to inform you that the additional MillenVPN Points (formerly funds) feature has been discontinued. Any MillenVPN Points (formerly funds) added prior to discontinuation will remain available for use. Related Article: How to Check Your MillenVPN Points [...]
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Steps to Change Your Payment Method
If you wish to change your payment method, you can do so from your My Page. The procedure differs depending on whether an invoice has been issued. How to Check Your Invoice Log in to your MillenVPN My Page. If there are any unpaid invoices listed [...]
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Payment Methods from My Page
After applying for a contract, if it remains unapproved and unpaid, please complete the payment procedure using the steps below. ① Log in to My Page. ② Click the invoice displayed in the center of the screen. ③ Select the unpaid invoice [...]
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If you planned to use a coupon but forgot to do so
We sincerely apologize, but we are unable to issue refunds for services that have already been paid for. If you submitted your application without applying a coupon prior to payment, please contact our support team. Please note that the type of coupon [...]
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If you do not wish to enable automatic renewal via credit card or PayPal (PayPal only supports Japanese yen)
If you select credit card or PayPal as your payment method, your subscription will automatically renew and be charged on the renewal date. (PayPal only accepts Japanese yen.) You can check your next renewal date under Services in My Page. The date displayed is in Japan Standard Time [...]
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