Payment
After payment by bank transfer, the invoice remains unpaid and service is not initiated.
Please note that it may take up to 3 business days to confirm your payment by bank transfer due to the data reflected by the payment institution. Usually within 3 business days, your payment status will be changed and you will be able to start using our service. In addition [...].
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Regarding supported payment methods
Our service accepts credit card payments. Please check the following page for the types of credit cards accepted. What types of credit cards are accepted? For applications using credit card payment, the decision [...]
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- Payment and Contract & Fees
If payment cannot be made by credit card or PayPal
Inquiries Regarding Payment Errors If a payment error occurs, it may be due to the following causes. We sincerely apologize, but we are unable to investigate the cause of the error. Please contact your credit card company or Pay [...]
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Payment Methods from My Page
You can pay any outstanding invoices (service charges) via My Page by following the steps below. STEP 1: Open My Page Open My Page and log in. STEP 2: Click “Invoices” STEP 3: Select the outstanding […]
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Steps to Change Your Payment Method
If you'd like to change your payment method, you can do so from your My Page. The steps vary depending on what you want to change, so please check the relevant section. How to View Your Invoice: Log in to your MillenVPN My Page. Unpaid […]
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How to Change Your Payment Credit Card Information
How to Change Your Credit Card Information You cannot change the details (expiration date, security code, etc.) of a credit card that has already been registered. We apologize for the inconvenience, but please follow the steps below to register new credit card information […]
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I paid by credit card but the service is not available or there are multiple charges on my credit card statement.
Depending on the timing of the credit card validation (authorization process), the following two cases may occur. Please check according to your situation. Cause and remedy for each situation 1) Payment has been completed, but you did not receive an email to start using the service, or 2) The service [...]...
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What types of credit cards can be used?
MillenVPN accepts VISA, MasterCard, JCB, American Express, Diners Club, and Discover. PayPal payments are also available [...]
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- Payment and Contract & Fees
Can I pay the usage fee monthly?
We sincerely apologize, but usage fees are paid in advance in a lump sum for the entire contract period. The shortest contract period for subscription plans and dedicated servers is 12 months. For short-term use, please utilize our one-time plans.
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Please note that when ordering a contract term longer than one year with PayPal payment
We apologize for the inconvenience of our system, but if you have applied for services with a contract term of more than one year before 2026/02/03 using PayPal payment, the automatic payment fails and the contract term is not automatically extended at the next renewal [...].
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- Payment and Contract & Fees
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