First-Time User Guide
Thank you for subscribing to our service. This page will guide you to the optimal usage method for your needs. First, please select your desired usage method from the options below. ① Using domestic Japanese services from overseas (※excluding China) [...]
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Important Pre-Contract Information
To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up. 1. Usage from countries with strict communication regulations, such as China, may fluctuate depending on international circumstances. Usage from countries such as China [...]
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What to do if you cannot connect to MillenVPN Native
Please try this procedure when your VPN connection does not work properly with MillenVPN Native. If you are experiencing any of the following errors, please check the contents of the link [...]
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- Troubleshooting MillenVPN Native
How to Set Your Account Start Date
You can pre-register for a one-time plan when placing your order to reserve it for use starting the next day or later. (For subscription plans and dedicated servers, we cannot accommodate requests to specify a start date.) The start date will be either the order date or [...]
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- Contract & Fees and Contracts in general
What to do if you cannot connect to MillenVPN Native OpenConnect
Please try this procedure when your VPN connection does not work properly with MillenVPN Native OpenConnect. If one of the following errors is occurring If one of the following errors is occurring, please follow the link [...].
Installing iOS Apps
Here's how to install the MillenVPN iOS app. 1. Open the MillenVPN official website and tap the three horizontal lines in the top-right corner. 2. Open the menu screen and tap [Install VPN App]. 3. [...]
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- About the MillenVPN App
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How to Use MillenVPN Native on iOS 15 (iPhone)
Verifying MillenVPN Native Connection Information Log in to your My Page and click "MillenVPN Native (Free Option)" within your active services. You can verify your connection account and connection server. ※Mil [...]
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- About MillenVPN Native
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How to Use MillenVPN Native on iOS 15 (iPad)
Verifying MillenVPN Native Connection Information Log in to your My Page and click "MillenVPN Native (Free Option)" within your active services. You can verify your connection account and connection server. ※Mil [...]
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- About MillenVPN Native
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Troubleshooting Steps When Unable to Log In to the App [iOS]
If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If the username or password is incorrect, you will see the message "The username or password [...]"
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- Troubleshooting the MillenVPN App
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How to Connect to MillenVPN Native Using an iOS Configuration Profile
Verifying MillenVPN Native Connection Information [※Some browsers may not function properly. If you cannot download the profile, please try downloading it using Safari.] My Page [...]
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- About MillenVPN Native
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