Frequently Asked Questions

Q. I can't log in to the application A. The login information for the application may be incorrect. Please refer to the following page to confirm the correct user name and password. How to check MillenVPN app login information] http [...].

Read More .

IF YOU CANNOT CONNECT TO THE VPN

If you are unable to connect to the VPN, please first check if any of the following troubleshooting tips are applicable to the error you are experiencing and see if there is any improvement by following the steps described. If you are unable to connect to MillenVPN, please first check if the error you are experiencing corresponds to one of the following troubleshooting tips and follow the steps listed below to see if the problem can be corrected.

Read More .

How to choose a server to connect to

THE SELECTION OF THE BEST VPN SERVER DEPENDS ON THE PURPOSE OF VPN USAGE. PLEASE USE THE MOST SUITABLE SERVER ACCORDING TO YOUR PURPOSE OF USE. (1) IF YOU WANT TO USE SERVICES IN JAPAN FROM OVERSEAS → CONNECT TO THE "JAPAN" SERVER. (II) IF YOU WANT TO USE OVERSEAS SERVICES FROM WITHIN JAPAN [...].

Read More .

IF YOU WANT TO USE A STATIC IP ADDRESS

If you wish to use a fixed IP address, please use "MillenVPN Native" or "MillenVPN Native OpenConnect", a connection method that allows the use of fixed IP addresses. Please use "MillenVPN Native" or "MillenVPN Native OpenConnect" if you wish to use a fixed IP address.

Read More .

First Time User Guide

Thank you for signing up for our services. This page will guide you to the best usage method for you. First, please select your preferred method of use from the list below. (1) Using our service in Japan from overseas (*except China) [...] (2) Using our service in Japan from overseas (*except China)

Read More .