Frequently Asked Questions

Q. I am still waiting for approval and cannot use the service. If you specified a start date when you applied for the service, the service will begin around 7:00 a.m. (Japan Standard Time) on the date you specified. In addition, please wait until the usage fee is paid by bank transfer [...].

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How to choose a server to connect to

THE SELECTION OF THE BEST VPN SERVER DEPENDS ON THE PURPOSE OF VPN USAGE. PLEASE USE THE MOST SUITABLE SERVER ACCORDING TO YOUR PURPOSE OF USE. (1) IF YOU WANT TO USE SERVICES IN JAPAN FROM OVERSEAS → CONNECT TO THE "JAPAN" SERVER. (II) IF YOU WANT TO USE OVERSEAS SERVICES FROM WITHIN JAPAN [...].

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IF YOU WANT TO USE A STATIC IP ADDRESS

If you wish to use a fixed IP address, please use " MillenVPN Native" or " MillenVPN Native OpenConnect" connection method that allows you to use a fixed IP address. If you wish to use a fixed IP address, please use "MillenVPN Native" or "MillenVPN Native OpenConnect".

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First Time User Guide

Thank you for signing up for our services. This page will guide you to the best usage method for you. First, please select your preferred method of use from the list below. (1) Using our service in Japan from overseas (*except China) [...] (2) Using our service in Japan from overseas (*except China)

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