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Learn about MillenVPN's services and features.
First-Time User Guide
Thank you for subscribing to our service. This page will guide you to the optimal usage method for your needs. First, please select your desired usage method from the options below. ① Using domestic Japanese services from overseas (※excluding China) [...]
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Important Pre-Contract Information
To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up. 1. Usage from countries with strict communication regulations, such as China, may fluctuate depending on international circumstances. Usage from countries such as China [...]
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Important Notes for Reapplication
For customers who have previously subscribed and are reapplying, please note the following important information. If reapplying, please confirm the following points: * If you wish to resume a currently suspended One-Time Plan [...]
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Frequently Asked Questions
Q. Unavailable while awaiting approval If you specified a start date during sign-up, service will begin around 7:00 AM (Japan Standard Time) on that date. Please wait until then for service activation. Additionally, if you paid via bank transfer [...]
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Can I connect to all sites via VPN?
We apologize, but MillenVPN does not guarantee access to all websites. If the website you wish to access or view prohibits service use via VPN, you will not be able to use the service while connected to MillenVPN. [...]
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Can I use a VPN in every country?
We provide connection methods such as the "MillenVPN Dedicated App" or "MillenVPN Native OpenConnect," which are recommended for connecting from environments with strict communication restrictions. Therefore, if you are unable to establish a VPN connection [...]
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Can I use it from countries or cities not listed on the official website?
The countries and cities listed in the "Compatibility Chart (Countries Accessible from Japan)" and "Selectable Countries List" on the official website are those available as VPN connection destinations. These differ from the countries and cities where the service can be used. Generally, the countries and cities listed on the official website [...]
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System Requirements
Notes Available Environment ■MillenVPN App [OS] Device Supported OS Remarks Windows Windows 10 / 11 *Windows 10 support ends on October 14, 2025 mac macO [...].
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Can it be used as a VPN between locations?New!!
We are sorry, but MillenVPN does not provide "VPN functionality between locations". MillenVPN allows you to increase the security of your Internet communications and to use a geographic [...] by passing through VPN servers prepared in different parts of the world from each device.
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How many devices can use it simultaneously?
There is no limit on the number of simultaneous connections. However, please be advised that when using the service, you must comply with the Fair Usage Policy outlined below. ■ Fair Usage Policy https://millenvpn […]
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