If you are unable to log in to the MillenVPN application, the following are possible causes
User name and password are incorrect.
If the user name or password is incorrect, an error message "Invalid username or password" will be displayed.
If you receive the above error, your user name or password is incorrect.
MillenVPN.My PageThe user name and password for logging in to the "My Account" are different from the user name and password for logging in to the application.
If you are unable to log in to the applicationMy Pageof the "VPN APP LOGIN INFORMATIONPlease check the "□" and try if you can log in.
Login is restricted due to multiple failed login attempts.
Repeated password mistakes will result in login restrictions.
If login is restricted, the error message "API requests are currently being rate limited due to too many invalid requests.
If the above error appears, allow 30 minutes,
Please try again to see if you can log in.
GLOBAL IP ADDRESS IS BLOCKED BY VPN SERVER
If you are still unable to log in after taking the above two steps, the VPN server may be blocking the global IP address of your environment.
Please reboot your router or try connecting from another network.