How to Retrieve MillenVPN Logs [Android]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below.
※From SupportSubmission of Diagnostic Log FilesPlease note that we cannot process items sent without a formal request.
※If you encounter any issues while using our service, please firstContact FormPlease contact us.

① Please log in to the MillenVPN app and open [Settings].

② Open [Send Diagnostic Information] in Settings.

③ Enter the details of the issue in the text box, check the box labeled [Allow sending diagnostic and system information], and click the Send button in the upper-right corner.

④ Select the email app you wish to use, and an email with the log automatically filled in will be created.
Our company's inquiry contact email address [[email protected]Please send it to [email address].

After sending, you will receive an automatic reply email with the subject line "MillenVPN diagnostic results received successfully."

The above steps constitute the log transmission procedure.