Cancellation and money-back guarantee
How to Cancel
If you wish to cancel your subscription or do not wish to renew it next time, please follow the steps below. Please note: Cancellation Procedure *If you wish to apply for the money-back guarantee, please be sure to check the page about the money-back guarantee system, as the procedure is different [...].
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30-Day Money-Back Guarantee Policy
MillenVPN offers a money-back guarantee to ensure customers can sign up for our service with confidence. If you are not satisfied with our service, you may cancel within 30 days (Japan time) from the day after your initial contract start date [...]
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- Contract & Fees and Cancellation and money-back guarantee