Contract & Fees
Help Article
Regarding supported payment methods
Our service accepts credit card payments. Please check the following page for the types of credit cards accepted. What types of credit cards are accepted? For applications using credit card payment, the decision [...]
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- Contract & Fees and Payment
How to Change Your Payment Credit Card Information
How to Change Credit Card Information STEP 1: Open My Page Open My Page. STEP 2: Open Payment Methods Click My Menu in the top right corner of the screen, then click Payment Methods. STEP 3: Credit Card [...]
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- Contract & Fees and Payment
Payment Methods Using MillenVPN Points (Formerly Funds/MillenVPN Credits)
STEP1: Add any service to your cart and place an order Please log in with an account that has funds available, add any service to your cart, and proceed to the payment method selection screen. STEP2: Use funds on the payment method selection screen [...]
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- Contract & Fees and Payment
How to Check Your MillenVPN Points (Formerly Funds/MillenVPN Credit)
STEP1: Open My Page Open My Page. STEP2: Check Notifications You can check notifications from the "Notifications" section in the top left corner of the screen. Example display when MillenVPN points are available Example display when no MillenVPN points are available [...]
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- Contract & Fees and Payment
About Adding MillenVPN Points (formerly Funds/MillenVPN Credit)
We regret to inform you that the additional MillenVPN Points (formerly funds) feature has been discontinued. Any MillenVPN Points (formerly funds) added prior to discontinuation will remain available for use. Related Article: How to Check Your MillenVPN Points [...]
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- Contract & Fees and Payment
How to Change Subscriber Information and My Page Login Email Address
Regarding Changes to Customer Information and the My Page Login Email Address Both can be changed from the My Page. If you change the email address registered in your customer information, the email address used to log in to My Page will not change [...]
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- Contract & Fees and Contracts in general
Steps to Change Your Payment Method
If you wish to change your payment method, you can do so from your My Page. The procedure differs depending on whether an invoice has been issued. How to Check Your Invoice Log in to your MillenVPN My Page. If there are any unpaid invoices listed [...]
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- Contract & Fees and Payment
Regarding Changes to Your Contract Plan
Changes to your contract plan (contract period) cannot be made via My Page. Our support team will process such changes. We kindly ask that you submit the following information via the inquiry form on My Page at least two weeks prior to your contract renewal date [...]
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- Contract & Fees and Plan Change
Payment Methods from My Page
After applying for a contract, if it remains unapproved and unpaid, please complete the payment procedure using the steps below. ① Log in to My Page. ② Click the invoice displayed in the center of the screen. ③ Select the unpaid invoice [...]
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- Contract & Fees and Payment
If you planned to use a coupon but forgot to do so
We sincerely apologize, but we are unable to issue refunds for services that have already been paid for. If you submitted your application without applying a coupon prior to payment, please contact our support team. Please note that the type of coupon [...]
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- Contract & Fees and Payment