Payment Methods from My Page

You can pay any outstanding invoices (service charges) via My Page by following the steps below.

STEP 1: Open My Page

My PageOpen it and log in.

STEP 2: Click on the invoice

STEP 3: Click on the unpaid invoice

STEP 4: Complete the payment

■Payment by Credit Card/PayPal

Please proceed with the payment process by clicking [Pay Here] in the upper-right corner.
Once payment is complete, you can start using the service immediately.

*Precautions
If, after paying by credit card, you have received a payment confirmation or transaction notification email from your credit card company (or the amount has been deducted from your account), but you have not received a service activation email from us or your invoice still shows as “Unpaid,” please check the page below.

[I paid with a credit card but can't use the service, or there are multiple charges on my credit card statement]
https://support.millenvpn.jp/465

■ Payment by Bank Transfer

Please make a deposit to the account shown in the upper right corner.
Due to the time it takes for payment processors to update their records, it may take up to 3 business days to confirm payments made via bank transfer.

*Precautions
When making a payment, please enter your invoice number followed by your name in the “Payer Name” field.
Example: Payer's Name: 12345 Taro Yamada
If you are unable to include the invoice number in the payer name or if the payer name differs from the contract holder's name, please refer to the page below.

[If Service Setup Is Not Complete After Payment via Bank Transfer]
https://support.millenvpn.jp/3855