Regarding Changes to Your Contract Plan

Changes to your contract plan (contract period) cannot be made through My Page. Please contact our support team to process the change.

Please log in to your My Page at least two weeks prior to your contract renewal date.Contact FormPlease include the following information in your contact with us.

Current Plan: Desired Plan After Change:

※Important Notes
・One-time plans are not eligible.
・If you do not contact us at least two weeks in advance, we may be unable to accommodate your request.
・If you change your plan, the changes will take effect starting with your next renewal.

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