How to Add or Remove Users on a MillenVPN Dedicated Server
MillenVPN Dedicated Server configuration information can be found by following the steps in the MillenVPN Dedicated Server section on this page. *Customers currently using MillenVPN Dedicated Server can use MillenVPN Native for free [...]
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How to Check the Configuration Information for Your MillenVPN Dedicated Server
You can view the configuration information for your MillenVPN dedicated server via the following steps from your My Page. ① Log in to your My Page. ② Click "Services". ③ Click "MillenVPN ○○○ Connection Information". [...]
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How to Change the Connection Address for Your Dedicated MillenVPN Server
You can change the IP address of your dedicated MillenVPN server during your contract period. When the IP address changes, the connection destination address will also change accordingly. For IP address changes, please follow the steps below and contact our support team [...]
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Troubleshooting "Invalid parameter" errors on Windows 10
This error primarily occurs due to a bug in Windows 10. Performing the settings below may reset Windows system settings, potentially preventing other applications from functioning properly. Therefore, please do not proceed with the following [...]
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- Troubleshooting MillenVPN Native
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How to Increase the Account Limit for MillenVPN Dedicated Servers
The Enterprise Plan for MillenVPN dedicated servers offers an option to add additional paid accounts. If you wish to increase your account limit, please apply using the steps below. ※Enterprise [...]
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Procedure for Restoring a Temporarily Suspended Account
You can restore a paused one-time plan. After restoration, you can continue using the same login credentials used during the active subscription period. Important Notes Procedure for Restoring a Paused Account ① Log in to your MillenVPN My Page and access My Services [...]
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- Contract & Fees and Contracts in general
Can I use it from countries or cities not listed on the official website?
The countries and cities listed in the "Compatibility Chart (Countries Accessible from Japan)" and "Selectable Countries List" on the official website are those available as VPN connection destinations. These differ from the countries and cities where the service can be used. Generally, the countries and cities listed on the official website [...]
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Uninstalling Windows Apps
Here's how to uninstall the Windows version of the MillenVPN app.
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Contract Renewal Procedure
Contract renewal procedures vary depending on your registered payment method. You can check your next renewal date under Services in My Page. Please note that the next renewal date displayed in My Page is shown in Japan Standard Time. ※ Subscription [...]
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How to Connect to MillenVPN Native Using an Android Configuration Profile
Verifying MillenVPN Native Connection Information Log in to your My Page, open the service, and click "MillenVPN Native (Free Option)". Scroll down the screen to find MillenVPN Native [...]
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