Popular Help Articles
Important Pre-Contract Information
To prevent issues such as being unable to use the service after signing up, please be sure to review the following precautions before signing up. System Requirements: Access from countries with strict communication regulations, such as China, may be subject to changes depending on international circumstances […]
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Complete Account Deletion
If you wish to delete all of your account information, including My Page, please read the following instructions and contact support using the request form at the bottom of this page from the email address registered in your customer information. Please read the following instructions and contact support using the request form at the bottom of this page from the email address registered in your information.
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- Contract & Fees and Contracts in general
How to Cancel
We are very sorry, but if you wish to cancel your subscription or do not wish to renew it, please review the following steps. Important Notes Steps to Request Cancellation 1) From the "Services" section of My Page, click "My Services." 2) Select the service you wish to cancel […]
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- Contract & Fees and Cancellation and money-back guarantee
Getting Started with the MillenVPN App
Step 1 – Download the VPN App First, download the VPN app from the “App Download” section on the official website and install it on your device. Step 2 – Log In and Connect Once the installation is complete, […]
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Getting Started with MillenVPN Native
MillenVPN Native is a service you can use without a dedicated app. Customers subscribed to any of MillenVPN's One-Time Plan, Subscription Plan, or Dedicated Server can use it free of charge with no additional fees [...]
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Getting Started with MillenVPN Native OpenConnect
MillenVPN Native OpenConnect is a service that uses the OpenConnect protocol to provide stable connectivity even in environments with strict communication restrictions. MillenVPN One-Time Plan/Subscription Plan/[...]
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How to Check Your MillenVPN App Login Information
The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company
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- About the MillenVPN App and Troubleshooting the MillenVPN App
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