Popular Help Articles
How to Check Your MillenVPN App Login Information
The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company
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- About the MillenVPN App and MillenVPN Troubleshooting
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Getting Started with the MillenVPN App
Step 1 – Download the VPN App First, download the VPN app and install it on your device. Step 2 – Log In and Connect Once installation is complete, launch the app and log in using the credentials you received upon completing your application.
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Important Pre-Contract Information
To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up. 1. Usage from countries with strict communication regulations, such as China, may fluctuate depending on international circumstances. Usage from countries such as China [...]
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Getting Started with MillenVPN Native
MillenVPN Native is a service you can use without a dedicated app. Customers subscribed to any of MillenVPN's One-Time Plan, Subscription Plan, or Dedicated Server can use it free of charge with no additional fees [...]
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Getting Started with MillenVPN Native OpenConnect
MillenVPN Native OpenConnect is a service that uses the OpenConnect protocol to provide stable connectivity even in environments with strict communication restrictions. MillenVPN One-Time Plan/Subscription Plan/[...]
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How to Cancel
We sincerely regret to hear that you wish to cancel your subscription or do not wish to renew for the next term. Please review the following steps. Important Notes Cancellation Request Procedure (※ If you are applying for a refund guarantee, the procedure differs. Please be sure to review the page regarding the refund guarantee system [...]
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- Contract & Fees and Cancellation and money-back guarantee