All devices

How to Change Your Password for MillenVPN Native and MillenVPN Native OpenConnect

Here's how to change your password for MillenVPN Native and MillenVPN Native OpenConnect. 1. Log in to your My Page. 2. Click the "Server [...]" displayed in the center of the screen.

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About MillenVPN Native OpenConnect and About MillenVPN Native
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All devices
How to Use the Amazon Devices App

Here is a guide on how to use the MillenVPN/Amazon Device App. *For instructions on installing the MillenVPN/Amazon Device App, please refer to this page. With the above steps completed, MillenVPN [...]

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About the MillenVPN App
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FireOS
Troubleshooting VPN Connection Issues [Android]

Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ◆Troubleshooting/Android Version ※The VPN display name may differ depending on your usage environment. ①Update to the latest version [...]

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Troubleshooting the MillenVPN App
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Android
How to Retrieve MillenVPN Logs [Android]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
Troubleshooting the MillenVPN App
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Android
Troubleshooting Steps When Unable to Log In to the App [Windows]

If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If your username or password is incorrect, you will see the message "Invalid username or password [...]"

Categories
Troubleshooting the MillenVPN App
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Windows
What to do when the VPN connection does not work [Windows].

Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ① Install the latest version of the app Uninstall MillenVPN once, then install the latest version of MillenVPN [...]

Categories
Troubleshooting the MillenVPN App
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Windows
How to Install Using the Android TV APK

※As of November 2025, we have released an Android TV-exclusive app. Customers wishing to use it on Android TV should install and configure it from this page. MillenVPN Android […]

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About the MillenVPN App
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Android TV
Troubleshooting VPN Connection Issues [Android TV・Fire TV]

Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ※ When using in countries listed on this page, such as China, please note that Android TV and Fire TV are not supported [...]

Categories
Troubleshooting the MillenVPN App
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Android TV and FireOS
How to Use the MillenVPN Android TV App

Here's how to use the MillenVPN app. * To install the app, search for [MillenVPN] in the Google Play Store and install it. With these steps completed, MillenVPN [...]

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About the MillenVPN App
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Android TV
How to Check Your MillenVPN App Login Information

The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company

Categories
About the MillenVPN App and Troubleshooting the MillenVPN App
device
All devices