All devices

How to Retrieve MillenVPN Logs [iOS]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
Troubleshooting the MillenVPN App
device
iOS
How to Configure Network Extensions for Connecting with WireGuard [Mac]

In the Mac version of MillenVPN's application, you will need to activate the Network Extension in order to make a WireGuard connection. (1) Click "OK" on the extension pop-up shown below. (2) Click [Connect]. [...].

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Troubleshooting the MillenVPN App
device
macOS
How to Retrieve MillenVPN Logs [Android]

*Please note that the latest version of the MillenVPN Android app (v3.1.0.1) does not generate logs. If Support asks you to submit MillenVPN diagnostic log files, please follow the steps below. *If Support asks you to […]

Categories
Troubleshooting the MillenVPN App
device
Android
How to Use the MillenVPN Android TV App

Here's how to use the MillenVPN app. * To install the app, search for [MillenVPN] in the Google Play Store and install it. With these steps completed, MillenVPN [...]

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About the MillenVPN App
device
Android TV
How to Change Your Password in the MillenVPN App

The following is a guide on how to change the password used for the MillenVPN application. Please note that the user name cannot be changed. 1. Log in to My Page. 2. 2. Click on the VPN app login information link in the center of the screen [...].

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About the MillenVPN App
device
All devices
How to get MillenVPN logs [Mac].

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
Troubleshooting the MillenVPN App
device
macOS
How to Retrieve MillenVPN Logs [Windows]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
Troubleshooting the MillenVPN App
device
Windows
Fixed IP Option Service (Subscription Plans Only)

What Is the Fixed IP Option? Sign-Up Procedure The sign-up procedure differs depending on whether you apply before or after signing up for the main contract (subscription plan). Please select your current situation using the button below. Canceling the Fixed IP Option If you cancel this option, that fixed IP address will […]

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About the MillenVPN Static IP Option
device
iOS, Android, Windows, and macOS
How to Log Out of the MillenVPN App

Here's how to log out of the MillenVPN app. The logout procedure varies depending on the device you're using. For Windows: Click the area outlined in red on the left side of the app screen to log out. For Mac: […]

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About the MillenVPN App
device
All devices