Payment
After payment by bank transfer, the invoice remains unpaid and service is not initiated.
Please note that it may take up to 3 business days to confirm your payment by bank transfer due to the data reflected by the payment institution. Usually within 3 business days, your payment status will be changed and you will be able to start using our service. In addition [...].
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Regarding supported payment methods
Our service accepts credit card payments. Please check the following page for the types of credit cards accepted. What types of credit cards are accepted? For applications using credit card payment, the decision [...]
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- Contract & Fees and Payment
If you do not want to be auto-renewed by credit card or PayPal
If you subscribe to a Subscription Plan or Dedicated Server Plan and select credit card or PayPal as your payment method, your subscription will be automatically renewed and the payment will be made automatically on the contract renewal date. （The next renewal date will be displayed on the My Page of the service [...].
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- Contract & Fees and Payment
If payment cannot be made by credit card or PayPal
Inquiries Regarding Payment Errors If a payment error occurs, it may be due to the following causes. We sincerely apologize, but we are unable to investigate the cause of the error. Please contact your credit card company or Pay [...]
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Payment Methods from My Page
After applying for a contract, if it remains unapproved and unpaid, please complete the payment procedure using the steps below. ① Log in to My Page. ② Click the invoice displayed in the center of the screen. ③ Select the unpaid invoice [...]
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- Contract & Fees and Payment
Steps to Change Your Payment Method
If you wish to change your payment method, you can do so from your My Page. The procedure differs depending on whether an invoice has been issued. How to Check Your Invoice Log in to your MillenVPN My Page. If there are any unpaid invoices listed [...]
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How to Change Your Payment Credit Card Information
How to Change Credit Card Information STEP 1: Open My Page Open My Page. STEP 2: Open Payment Methods Click My Menu in the top right corner of the screen, then click Payment Methods. STEP 3: Credit Card [...]
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- Contract & Fees and Payment
I paid by credit card but the service is not available or there are multiple charges on my credit card statement.
Depending on the timing of the credit card validation (authorization process), the following two cases may occur. Please check according to your situation. Cause and remedy for each situation 1) Payment has been completed, but you did not receive an email to start using the service, or 2) The service [...]...
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- Contract & Fees and Payment
What types of credit cards can be used?
MillenVPN accepts VISA, MasterCard, JCB, American Express, Diners Club, and Discover. PayPal payments are also available [...]
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- Contract & Fees and Payment
Can I pay the usage fee monthly?
We sincerely apologize, but usage fees are paid in advance in a lump sum for the entire contract period. The shortest contract period for subscription plans and dedicated servers is 12 months. For short-term use, please utilize our one-time plans.
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- Contract & Fees and Payment