Payment

If you are unable to pay by credit card or PayPal (PayPal only accepts Japanese yen)

Inquiries Regarding Payment Errors If a payment error occurs, it may be due to the following causes. We sincerely apologize, but we are unable to investigate the cause of the error. Please contact your credit card company or Pay [...]

Categories: Contract & Fees and Payment

I paid by credit card but the service is not available or there are multiple charges on my credit card statement.

Depending on the timing of the credit card validation (authorization process), the following two cases may occur. Please check according to your situation. Cause and remedy for each situation 1) Payment has been completed, but you did not receive an email to start using the service, or 2) The service [...]...

Categories: Contract & Fees and Payment

Can I pay the usage fee monthly?

We sincerely apologize, but usage fees are paid in advance in a lump sum for the entire contract period. The shortest contract period for subscription plans and dedicated servers is 12 months. For short-term use, please utilize our one-time plans.