Are you keeping logs or similar records?
MillenVPN prioritizes user privacy above all else, so we do not record connection logs or communication logs. We collect minimal user information to address technical issues (such as troubleshooting bugs or processing payments), but this information is not linked to individual activities or actions [...]
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- Privacy
How to Resume a One-Time Plan That Has Been Temporarily Paused
You can reactivate a temporarily suspended One-Time Plan and continue using the service. After reactivation, you can continue to use the same login credentials you used during your subscription. Important Notes: Steps to Reactivate a Temporarily Suspended One-Time Plan STEP 1: My Services […]
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- Contract & Fees and Contracts in general
Contract Renewal Procedure
Contract renewal is available only for Subscription Plans and Dedicated Servers. The procedure for contract renewal varies depending on the registered payment method. The next renewal date can be checked from the service on My Page. The next renewal date listed on My Page is Japan Standard Time [...].
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- Contract & Fees and Contracts in general
How to Upgrade from a One-Time Plan to a Subscription Plan
You can upgrade your current or temporarily paused one-time plan to a subscription plan. After upgrading, you can continue using the same login information for your one-time plan. Upgrading to a subscription plan extends your usage period and allows you to enjoy [...]
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- Contract & Fees and Plan Change
How many devices can use it simultaneously?
There is no limit on the number of simultaneous connections. However, please be advised that when using the service, you must comply with the Fair Usage Policy outlined below. ■ Fair Usage Policy https://millenvpn […]
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Installing MillenVPN for Fire TV
Here's how to install MillenVPN for FireTV. Search for "MillenVPN for FireTV" in the Amazon App Store to install it. On your FireTV, use your browser or [...]
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- About the MillenVPN App
- device
- FireOS
How to Use MillenVPN for Fire TV
Here's how to use MillenVPN for FireTV. *For installation instructions for MillenVPN for FireTV, please see here. With the above steps, MillenVPN for [...]
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- About the MillenVPN App
- device
- FireOS
Installing the Amazon Devices App
Here's how to install the MillenVPN Amazon device app. *When using on Fire TV, please install the app following the steps on this page. The above instructions cover installing MillenVPN on Amazon [...]
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- About the MillenVPN App
- device
- FireOS
Troubleshooting VPN Connection Issues [macOS]
Please try these steps if your VPN connection is not working properly in the MillenVPN macOS app you are using. ◆Troubleshooting Steps/macOS Version ※The VPN display name may vary depending on your usage environment. ① First [...]
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- Troubleshooting the MillenVPN App
- device
- macOS
About Connectable Servers
The servers you can connect to vary depending on the connection method. ・MillenVPN Dedicated App: You can connect to servers in the countries listed on the following page: https://millenvpn.jp/locations/ ・MillenVPN Native […]
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