Installing the Amazon Devices App

Here's how to install the MillenVPN Amazon device app. *When using on Fire TV, please install the app following the steps on this page. The above instructions cover installing MillenVPN on Amazon [...]

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About the MillenVPN App
device
FireOS
Troubleshooting VPN Connection Issues [macOS]

Please try these steps if your VPN connection is not working properly in the MillenVPN macOS app you are using. ◆Troubleshooting Steps/macOS Version ※The VPN display name may vary depending on your usage environment. ① First [...]

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Troubleshooting the MillenVPN App
device
macOS
How many devices can use it simultaneously?

There is no limit on the number of simultaneous connections. However, please be advised that when using the service, you must comply with the Fair Usage Policy outlined below. ■ Fair Usage Policy https://millenvpn […]

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How to Use MillenVPN Native on Windows 10

Verifying MillenVPN Native Connection Information Log in to your My Page and click "MillenVPN Native (Free Option)" within your active services. You can verify your connection account and connection server. ※Mil [...]

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About MillenVPN Native
device
Windows
Time required before service commencement

Basically, the contract and use of our service starts after the payment is completed. However, the service period varies depending on the plan you apply for and the payment method. For specific usage periods for each plan and an example of how to calculate the next renewal date, please refer to this [...].

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Contract & Fees and Contracts in general
About Connectable Servers

The servers you can connect to vary depending on the connection method. ・MillenVPN Dedicated App: You can connect to servers in the countries listed on the following page: https://millenvpn.jp/locations/ ・MillenVPN Native […]

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All services
How to Choose a Server to Connect To

The optimal VPN server selection varies depending on your purpose for using the VPN. Please use the most suitable server based on your specific needs. ① If you wish to access Japanese domestic services from overseas → Connect to a "Japan" server. ② If you wish to access overseas services from within Japan [...]

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All services
If you do not receive an email from Support

This page explains how to resolve issues and the reasons why you may not be receiving emails from our support team. Please note that an email with the following subject line is sent to the email address you registered at the start of your contract. If you cannot find this email, please also check the troubleshooting steps and reasons below [...]

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All services
How to Configure Network Extensions for Connecting with WireGuard [Mac]

In the Mac version of MillenVPN's application, you will need to activate the Network Extension in order to make a WireGuard connection. (1) Click "OK" on the extension pop-up shown below. (2) Click [Connect]. [...].

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Troubleshooting the MillenVPN App
device
macOS
About the Friend Invitation Program (Japanese Yen Payments Only)

Overview When a friend signs up using your invitation link (dedicated URL), you receive cashback, and your friend gets a discount applied to their sign-up when using the coupon. Cashback is provided by Millen [...]

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