Windows

Troubleshooting Steps When Unable to Log In to the App [Windows]

If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If your username or password is incorrect, you will see the message "Invalid username or password [...]"

Categories
MillenVPN Troubleshooting
device
Windows
How to Retrieve MillenVPN Logs [Windows]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
MillenVPN Troubleshooting
device
Windows
Uninstalling Windows Apps

Here's how to uninstall the Windows version of the MillenVPN app.

Categories
About the MillenVPN App
device
Windows
Installing Windows Apps

Here's how to install the MillenVPN app for Windows.

Categories
About the MillenVPN App
device
Windows
What to do when the VPN connection does not work [Windows].

Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ① Install the latest version of the app Uninstall MillenVPN once, then install the latest version of MillenVPN [...]

Categories
MillenVPN Troubleshooting
device
Windows
How to Use Windows Apps

How to Log In to the VPN App Double-click the MillenVPN app on your desktop to open it. Use the username and password provided in the [Welcome to MillenVPN] email sent upon subscription. The above [...]

Categories
About the MillenVPN App
device
Windows