How to Retrieve MillenVPN Logs [Windows]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below.
*Please note that we will not be able to respond to any diagnostic log files sent without a request from Support.
※If you encounter any issues while using our service, please firstContact FormPlease contact us.
Logging Procedure
① Please log in to the MillenVPN app.
Click the information icon.
(2) Click on the "Diagnosis" tab in the "Information" section.
(3) Open [Diagnostics], and you will find [View Diagnostic Files] in the lower right corner.
Please click to display.
④ The diagnostic files are as follows:
Copy the file and paste it onto your desktop or similar location.
⑤ The [error.json] file among the two diagnostic files is due to an extension issue.
We are unable to accept the attachment as is, so please paste the [error.json] file.
Right-click and select [Rename], then change it to [error.txt]. 
⑥If you make changes, you can do so from your MillenVPN account page.
Please open the inquiry that you were asked to submit.
(7) Please click [Reply] when you open your inquiry to view your inquiry information.
⑧ Please enter your reply in the space provided at the bottom of the screen.
Click [+Add More] once to increase the number of attachment slots available.
Click [Select File] for the attachment.
⑨ Click [Select File] to
Please select one file at a time from the two files you reviewed in a separate window.
When you have attached the file, click "Send Inquiry" to complete the process.