Troubleshooting the MillenVPN App
Target: iOS
Troubleshooting Steps When Unable to Log In to the App [iOS]
If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If the username or password is incorrect, you will see the message "The username or password [...]"
- Categories
- Troubleshooting the MillenVPN App
- device
- iOS
Troubleshooting VPN Connection Issues [iOS]
Please try this procedure if your VPN connection is not working properly with the MillenVPN iOS app you are using. If you are experiencing any of the following errors If you are experiencing any of the following errors, please try the following link [...].
- Categories
- Troubleshooting the MillenVPN App
- device
- iOS
Troubleshooting When the Server Tab Doesn't Display the Connection List [iOS]
This procedure applies to the iOS version of the MillenVPN app you are using. If the list of available servers does not appear in the Server tab and you select ”Reload," you may encounter the error message: "The operation could not be completed successfully: \”Could no […]"
- Categories
- Troubleshooting the MillenVPN App
- device
- iOS
How to Retrieve MillenVPN Logs [iOS]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
- Categories
- Troubleshooting the MillenVPN App
- device
- iOS
How to Check Your MillenVPN App Login Information
The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company
- Categories
- About the MillenVPN App and Troubleshooting the MillenVPN App
- device
- All devices