How to Retrieve MillenVPN Logs [iOS]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below.
※From SupportSubmission of Diagnostic Log FilesPlease note that we cannot process items sent without a formal request.
※If you encounter any issues while using our service, please firstContact FormPlease contact us.

※ Selecting "Detailed" mode allows you to obtain more detailed logs, but please use "Detailed" mode only when requested by Customer Support.

① Please log in to MillenVPN and open [Settings].

　

② Open [Diagnostics] in Settings.

③ Tap the [Share] icon in the upper-right corner of the diagnosis.

④ An email with two log files automatically attached will be created.
　Our company's inquiry contact email address [[email protected]until
　Please send it.

　After sending, you will receive an automatic reply email with the subject line "MillenVPN diagnostic results received successfully."

※To send MillenVPN diagnostic results, you must have "Mail" settings configured on your iOS device.

If you are unable to send diagnostic results, please configure your email settings by going to Settings → Mail → Accounts → Add Account.

The above steps constitute the log transmission procedure.