MillenVPN Troubleshooting
Troubleshooting for Android: What to Do If You Can't Log In to the App
If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If the username or password is incorrect, you will see the message "The username or password [...]"
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Troubleshooting VPN Connection Issues [Android]
Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ◆Troubleshooting/Android Version ※The VPN display name may differ depending on your usage environment. ①Update to the latest version [...]
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How to Retrieve MillenVPN Logs [iOS]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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How to Retrieve MillenVPN Logs [Windows]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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Troubleshooting VPN Connection Issues [iOS]
Please try these steps if your VPN connection is not working properly in the MillenVPN iOS app you are using. If you see an error such as "To apply this change, you must disconnect from the VPN via the dashboard," [...]
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Troubleshooting Connection Errors on Windows PCs
Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ① Install the latest version of the app Uninstall MillenVPN once, then install the latest version of MillenVPN [...]
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