For both One-Time Plan and Subscription Plan, the service will start after the payment is completed, and you can use the service for the number of days including the payment completion date. If you specify a start date for the One-Time Plan, you will be able to use the service for the number of days including the start date [...].
Category: Contracts & Fees
How to Restore a Suspended Account
It is possible to restore a one-time or subscriber plan that has been suspended. After restoration, the login information used during the subscription can still be used. Notes Procedure for Restoring a Suspended Account ① Go to MillenVPN's My Page and log in [...].
Notes for re-application
Please note the following precautions when re-applying for a subscription after having previously signed a contract. Please read the following notes before re-applying. Summary of this page 1.
How to set your account start date
You may apply for a One-Time Plan ahead of time when you order and reserve in advance so that you can start using the plan on the next day or later. (For Subscription Plans, you cannot specify the start date of use.) The usage start date is within 10 days from the date of application [...].
How to Upgrade from a One-Time Plan to a Subscription Plan
One-time plans that are under contract or suspended can be upgraded to subscriber plans. You can continue to use the login information of the One Time Plan after the upgrade. By upgrading to a subscription plan, you can extend the term of your subscription and [...].
Renewal Procedure
The procedure for contract renewal depends on your registered payment method. You can check the date of your next renewal from the service in My Page. Please note that the next renewal date shown on My Page is the date in Japan Standard Time. Subscribers [...].
Please note that when ordering a contract term longer than one year with PayPal payment ※Only Japanese version
We apologize for the inconvenience of our system, but if you order MillenVPN services for a term longer than one year and you make a PayPal payment, the payment will be completed, but the next time you renew the contract, the automatic payment will fail and the contract will automatically [...]...
About the time required to start using the service
Credit card payment: Service is available immediately after payment is completed. PayPal payment (Japanese Yen only) Service is available immediately after payment is completed. Bank transfer (Japanese Yen only) Payment will be confirmed by the payment machine [...].
Supported payment methods
Our service accepts payment by credit card. Please check the following page for the types of credit cards we accept. What types of credit cards do you accept? When applying for credit card payment, please check the [...].
How to change your payment credit card information
HOW TO CHANGE YOUR CREDIT CARD INFORMATION STEP1: OPEN MY PAGE OPEN MY PAGE. STEP2: OPEN PAYMENT METHOD CLICK MY MENU IN THE UPPER RIGHT CORNER OF THE SCREEN, THEN CLICK PAYMENT METHOD. STEP3: CLICK ON CREDIT CARD [...].