Contract & Fees

How to Change Your MillenVPN Dedicated Server Plan

You can upgrade or downgrade your current MillenVPN dedicated server plan to a higher or lower tier. Your MillenVPN dedicated server connection details remain valid after changing plans. Upgrade to a higher [...]

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Contract & Fees
Regarding the Usage Period

For one-time plans, subscription plans, and dedicated servers, service begins after payment is processed, and you can use the service for the number of days including the payment completion date. If you specify a start date for a one-time plan, the service period includes the start date [...]

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Contract & Fees
Procedure for Restoring a Temporarily Suspended Account

You can restore a paused one-time plan. After restoration, you can continue using the same login credentials used during the active subscription period. Important Notes Procedure for Restoring a Paused Account ① Log in to your MillenVPN My Page and access My Services [...]

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Contract & Fees
Important Notes for Reapplication

For customers who have previously subscribed and are reapplying, please note the following important information. If reapplying, please confirm the following points: * If you wish to resume a currently suspended One-Time Plan [...]

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All services and Contract & Fees
How to Set Your Account Start Date

You can pre-register for a one-time plan when placing your order to reserve it for use starting the next day or later. (For subscription plans and dedicated servers, we cannot accommodate requests to specify a start date.) The start date will be either the order date or [...]

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Contract & Fees
How to Upgrade from a One-Time Plan to a Subscription Plan

You can upgrade your current or temporarily paused one-time plan to a subscription plan. After upgrading, you can continue using the same login information for your one-time plan. Upgrading to a subscription plan extends your usage period and allows you to enjoy [...]

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Contract & Fees
Contract Renewal Procedure

Contract renewal procedures vary depending on your registered payment method. You can check your next renewal date under Services in My Page. Please note that the next renewal date displayed in My Page is shown in Japan Standard Time. ※ Subscription [...]

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Contract & Fees
Important Notes When Ordering Contracts Exceeding One Year via PayPal Payment (Japanese Yen Only)

We apologize for any inconvenience caused by our system. When ordering MillenVPN services with a contract period exceeding one year and paying via PayPal, the payment will be completed. However, automatic payment will fail during the next renewal, and the contract will automatically terminate [...]

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Contract & Fees
Time required before service commencement

If you specified a start date when applying for the One-Time Plan, service will begin around 7:00 AM (Japan Standard Time) on the specified date. Please check here for details. If you did not specify a start date, please check the following. Credit [...]

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Contract & Fees
Regarding supported payment methods

Our service accepts credit card payments. Please check the following page for the types of credit cards accepted. What types of credit cards are accepted? For applications using credit card payment, the decision [...]

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Contract & Fees