Troubleshooting for MillenVPN Dedicated Servers
If the OpenConnect-GUI connection screen does not appear on Windows
After installing the OpenConnect-GUI application, the OpenConnect-GUI icon may appear in the taskbar, but clicking it may not open the application or display the connection screen. The above issue occurs on your device where the screen [...]
How to Install OpenConnect-GUI v1.6.2 on Windows
In some Windows environments, when using the [OpenConnect-GUI v1.5.3 (Stable)] mentioned in the article below, e.g.: "Cloud not open C:\Users\xxxxxx\AppData\Local\Temp\vpn [...]"
How to Fix VPN Disconnections After 24 Minutes on macOS
Issue Description When connecting to a VPN using the IKEv2 protocol on Mac OS, the VPN connection may disconnect every 24 minutes after establishing the connection. Affected Services Resolution We apologize, but this is a Mac OS issue and is not related to our service [...]
If you cannot connect to the VPN
① Checking Outage/Maintenance Information First, please check the following page to see if any outages or maintenance are occurring. ▼ Outage/Maintenance Information https://support.millenvpn.jp/service-status ② To […]
Troubleshooting "IKE Credentials Not Accepted" During VPN Connection on Windows
When attempting to connect to a VPN using the steps for using MillenVPN Native on Windows 11 or using a dedicated MillenVPN server on Windows 10/11, the following error occurs during connection: "IKE credentials are not accepted [...]"