When you want to use Japanese domestic services from countries with strict communication regulations, such as China.
China, etc.This pageIf you wish to use services within Japan from the countries listed,
The recommended connection method varies depending on your device's operating system. Please check the instructions for your OS below.
・For Android TV, Fire OS, and Fire TV
Please note that Android TV, Fire OS, and FireTV will likely not be able to use the MillenVPN application.
・For Windows
Follow the steps below to change the VPN protocol,MillenVPN AppPlease use.
1) From the MillenVPN dedicated app's menu bar, select 【① Gear icon】 → 【② Connections】 → 【③ OpenVPN】 in that order to change the connection method to "OpenVPN".
2) Please verify whether you can connect to either the Tokyo server or the Osaka server.
※With the MillenVPN app.If you are unable to connect, please contact the "MillenVPN Native OpenConnectPlease use [the service].
Note that, "MillenVPN Native OpenConnectIf you still can't connect,【If you cannot connect to "MillenVPN Native OpenConnect"】Please check.
・For iOS / Android
MillenVPN AppPlease verify whether you can connect to either the Tokyo server or the Osaka server.
※If you cannot connect using the MillenVPN app,MillenVPN Native OpenConnectPlease use [the service].
Note that, "MillenVPN Native OpenConnectIf you still can't connect,【If you cannot connect to "MillenVPN Native OpenConnect"】Please check.
・For Mac OS
「MillenVPN Native OpenConnectPlease use [the service].
「MillenVPN Native OpenConnectIf you cannot connect using "",【If you cannot connect to "MillenVPN Native OpenConnect"】Please check.
If you cannot connect to "MillenVPN Native OpenConnect"
We kindly ask you to review the following information.
① Can you connect by changing the destination server?
Please follow the steps below to verify the server address for your MillenVPN Native OpenConnect connection. Change it to a different server address than the one currently configured and check if you can connect.
1) My Page (https://accounts.millenvpn.jp/clientarea.phpLog in to [website name].
2) Click on the service.
3) Click MillenVPN Native (Free Option).
4) It will be displayed in the "Connection Server Address" field of MillenVPN Native OpenConnect within the page opened in step 3).
② Whether connection is possible after changing the communication line
Please verify whether you can connect while connected to a different communication line than the one currently in use (e.g., connecting to a different Wi-Fi network, connecting without being connected to Wi-Fi).
③ Disable your security software to see if you can connect
If you have security software installed, please verify whether you can connect while the security software is disabled.
Please note that the information you confirmed at the time of applicationImportant Pre-Contract InformationHowever, as we have explained, if you wish to use our service from countries with strict communication regulations, such as China, please understand that connectivity may be difficult due to fluctuations based on international circumstances and the source of the connection.