How to Cancel

We sincerely regret to inform you that if you wish to cancel your subscription or do not wish to renew it next time, please follow the steps below.

The One-Time Plan will be temporarily suspended upon the contract expiration date and will automatically terminate after a set period, so no cancellation request is required.
If you have specified "PayPal" as your payment method, please cancel your subscription through PayPal after completing the cancellation request procedure on this page.

(※If you wish to apply for a refund guarantee, the procedure differs, so
　Be sure toRefund Guarantee Policy PagePlease check it.

1) My PageServiceFrom,My ServiceClick.

2) Click the service you wish to cancel.

※ If you click on a service with a free account, the cancellation menu will not appear. Therefore, please click on a service with a paid price.

3) From the menu in the center of the screen,Cancellation RequestClick.

4)Reason for cancellationPlease enter the following:Cancellation TypeSelect,Cancellation RequestPlease click here.

Please note that the timing of service termination and refunds may vary depending on the selected cancellation type.

30-Day Money-Back GuaranteeSelect when using.
Your subscription will be immediately canceled. If your payment method is a credit card or PayPal, a refund will be processed automatically. (PayPal only supports Japanese yen.)
If the payment method is bank transfer or if 30 days have passed since your application, the option "Immediately cancel and request a refund" will not be displayed. (Bank transfers are only accepted in Japanese yen.)

Your subscription will be terminated immediately. Once your cancellation request has been processed, you will no longer be able to use the service.

You may continue using the service until the end of your contract period. The service will not be renewed and will be terminated.