Q. I CANNOT LOG IN TO THE APPLICATION.

A. There is a possibility that the login information for the application is incorrect.
Please refer to the following page to confirm the correct user name and password.

[How to check MillenVPN app login information]
https://support.millenvpn.jp/1549

Q. I CANNOT CONNECT TO THE VPN.

A. IF YOU CANNOT CONNECT, PLEASE CHECK THE FOLLOWING PAGE.

[If you cannot connect to the VPN]
https://support.millenvpn.jp/1581

Q. WHICH SERVER SHOULD I CHOOSE?

A. The recommended destination server varies depending on your usage.
Please refer to the following page to select an appropriate destination server.

How to choose a server to connect to]
https://support.millenvpn.jp/1563

Q. HOW DO I RENEW MY CONTRACT?

A. The procedure for renewing your subscription depends on the payment method you have registered.
Please see the following page for detailed renewal procedures.

[Procedure for renewing your policy]
https://support.millenvpn.jp/1570

Q. HOW DO I CANCEL MY SUBSCRIPTION?

A. If you wish to cancel your subscription, please follow the procedure on My Page.
Please refer to the following page for the procedure.
*One-time plans are automatically cancelled on the date of contract expiration, so there is no need to go to
to apply for cancellation.

[How to cancel]
https://support.millenvpn.jp/130