How to Use Windows Apps
How to Log In to the VPN App Double-click the MillenVPN app on your desktop to open it. Use the username and password provided in the [Welcome to MillenVPN] email sent upon subscription. The above [...]
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- About the MillenVPN App
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- Windows
Installing macOS Apps
To install the mac app, please follow the steps below. 1. Click [App] at the top of the official website. 2. Click [Download macOS Version] to download the installer. 3. Download [...]
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- About the MillenVPN App
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- macOS
System Requirements
Notes Available Environment ■MillenVPN App [OS] Device Supported OS Remarks Windows Windows 10 / 11 *Windows 10 support ends on October 14, 2025 mac macO [...].
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How to Use macOS Apps
Here's how to use the MillenVPN/macOS app. *For instructions on installing the MillenVPN macOS app, please see here. ① Click MillenVPN in your Applications folder [...]
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- About the MillenVPN App
- device
- macOS
Troubleshooting for When You Can't Log In to an App [macOS]
If you cannot log in to the MillenVPN app, the following may be the cause: Your username or password is incorrect If your username or password is incorrect, you will see the message "Login failed. Unable to log in [...]"
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- Troubleshooting the MillenVPN App
- device
- macOS
Are you keeping logs or similar records?
MillenVPN prioritizes user privacy above all else, so we do not record connection logs or communication logs. We collect minimal user information to address technical issues (such as troubleshooting bugs or processing payments), but this information is not linked to individual activities or actions [...]
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- Privacy
Complete Account Deletion
If you wish to delete all of your account information, including My Page, please read the following instructions and contact support using the request form at the bottom of this page from the email address registered in your customer information. Please read the following instructions and contact support using the request form at the bottom of this page from the email address registered in your information.
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- Contract & Fees and Contracts in general
Regarding the Usage Period
MillenVPN's subscription period starts from the "payment completion date", not from the date of application. The service period for each plan starts from the date of payment completion, not from the date of application. Contract start date *1 The date of payment completion is counted as the first day of the service period. [...].
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- Contract & Fees and Contracts in general
How to Upgrade from a One-Time Plan to a Subscription Plan
You can upgrade your current or temporarily paused one-time plan to a subscription plan. After upgrading, you can continue using the same login information for your one-time plan. Upgrading to a subscription plan extends your usage period and allows you to enjoy [...]
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- Contract & Fees and Plan Change
Can it be used as a VPN between locations?
We are sorry, but MillenVPN does not provide "VPN functionality between locations". MillenVPN allows you to increase the security of your Internet communications and to use a geographic [...] by passing through VPN servers prepared in different parts of the world from each device.
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