How to Retrieve MillenVPN Logs [iOS]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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- Troubleshooting the MillenVPN App
- device
- iOS
How to Configure Network Extensions for Connecting with WireGuard [Mac]
In the Mac version of MillenVPN's application, you will need to activate the Network Extension in order to make a WireGuard connection. (1) Click "OK" on the extension pop-up shown below. (2) Click [Connect]. [...].
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- Troubleshooting the MillenVPN App
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- macOS
Can I pay the usage fee monthly?
We sincerely apologize, but usage fees are paid in advance in a lump sum for the entire contract period. The shortest contract period for subscription plans and dedicated servers is 12 months. For short-term use, please utilize our one-time plans.
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- Payment and Contract & Fees
Please note that when ordering a contract term longer than one year with PayPal payment
We apologize for the inconvenience of our system, but if you have applied for services with a contract term of more than one year before 2026/02/03 using PayPal payment, the automatic payment fails and the contract term is not automatically extended at the next renewal [...].
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- Payment and Contract & Fees
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- PayPal PayPal
If you planned to use a coupon but forgot to do so
We sincerely apologize, but we are unable to issue refunds for services that have already been paid for. If you submitted your application without applying a coupon prior to payment, please contact our support team. Please note that the type of coupon [...]
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- Payment and Contract & Fees
Payment Methods Using MillenVPN Points (Formerly Funds/MillenVPN Credits)
How to use MillenVPN points to pay for service renewal If you have MillenVPN points before the invoice is issued when you renew your service, the MillenVPN points you have will be automatically paid in full upon the invoice [...].
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- Payment and Contract & Fees
How to Retrieve MillenVPN Logs [Android]
*Please note that the latest version of the MillenVPN Android app (v3.1.0.1) does not generate logs. If Support asks you to submit MillenVPN diagnostic log files, please follow the steps below. *If Support asks you to […]
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- Troubleshooting the MillenVPN App
- device
- Android
How to Use the MillenVPN Android TV App
Here's how to use the MillenVPN app. * To install the app, search for [MillenVPN] in the Google Play Store and install it. With these steps completed, MillenVPN [...]
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- About the MillenVPN App
- device
- Android TV
If you cannot connect to the VPN
First, please check the following page for any failures or maintenance. ▼ Disaster/Maintenance Information https://support.millenvpn.jp/service-status ② Contact [...].
How to Change Your Password in the MillenVPN App
The following is a guide on how to change the password used for the MillenVPN application. Please note that the user name cannot be changed. 1. Log in to My Page. 2. 2. Click on the VPN app login information link in the center of the screen [...].
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- About the MillenVPN App
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- All devices