What to do when the VPN connection does not work [Windows].
Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ① Install the latest version of the app Uninstall MillenVPN once, then install the latest version of MillenVPN [...]
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- Troubleshooting the MillenVPN App
- device
- Windows
Can I pay the usage fee monthly?
We sincerely apologize, but usage fees are paid in advance in a lump sum for the entire contract period. The shortest contract period for subscription plans and dedicated servers is 12 months. For short-term use, please utilize our one-time plans.
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- Payment and Contract & Fees
Please note that when ordering a contract term longer than one year with PayPal payment
We apologize for the inconvenience of our system, but if you have applied for services with a contract term of more than one year before 2026/02/03 using PayPal payment, the automatic payment fails and the contract term is not automatically extended at the next renewal [...].
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- Payment and Contract & Fees
- Tags.
- PayPal PayPal
If you planned to use a coupon but forgot to do so
We sincerely apologize, but we are unable to issue refunds for services that have already been paid for. If you submitted your application without applying a coupon prior to payment, please contact our support team. Please note that the type of coupon [...]
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- Payment and Contract & Fees
Payment Methods Using MillenVPN Points (Formerly Funds/MillenVPN Credits)
How to use MillenVPN points to pay for service renewal If you have MillenVPN points before the invoice is issued when you renew your service, the MillenVPN points you have will be automatically paid in full upon the invoice [...].
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- Payment and Contract & Fees
Troubleshooting VPN Connection Issues [Android TV・Fire TV]
Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ※ When using in countries listed on this page, such as China, please note that Android TV and Fire TV are not supported [...]
- Categories
- Troubleshooting the MillenVPN App
- device
- Android TV and FireOS
How to Use the MillenVPN Android TV App
Here's how to use the MillenVPN app. * To install the app, search for [MillenVPN] in the Google Play Store and install it. With these steps completed, MillenVPN [...]
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- About the MillenVPN App
- device
- Android TV
How to Check Your MillenVPN App Login Information
The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company
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- About the MillenVPN App and Troubleshooting the MillenVPN App
- device
- All devices
How to Change Your Password in the MillenVPN App
The following is a guide on how to change the password used for the MillenVPN application. Please note that the user name cannot be changed. 1. Log in to My Page. 2. 2. Click on the VPN app login information link in the center of the screen [...].
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- About the MillenVPN App
- device
- All devices
Is there a free trial period?
MillenVPN does not offer a free trial period in order to maintain the quality of service. Instead, we offer a 30-day money-back guarantee for any subscriber plan applied for from MillenVPN's official website. *One-time plans, dedicated [...].
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- Contract & Fees and Contracts in general