Troubleshooting the MillenVPN App

Target: Android

Troubleshooting for Android: What to Do If You Can't Log In to the App

If you cannot log in to the MillenVPN app, the following may be the cause: Incorrect username or password If the username or password is incorrect, you will see the message "The username or password [...]"

Categories
Troubleshooting the MillenVPN App
device
Android
Troubleshooting VPN Connection Issues [Android]

Please try these steps if your VPN connection is not working properly in the MillenVPN app you are using. ◆Troubleshooting/Android Version ※The VPN display name may differ depending on your usage environment. ①Update to the latest version [...]

Categories
Troubleshooting the MillenVPN App
device
Android
How to Retrieve MillenVPN Logs [Android]

When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]

Categories
Troubleshooting the MillenVPN App
device
Android
How to Check Your MillenVPN App Login Information

The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company

Categories
About the MillenVPN App and Troubleshooting the MillenVPN App
device
All devices