About Each Item in "My Menu"
Here is an overview of the functions of each item in the "My Menu" section of "My Page."
Policyholder Information
This is the page where you can enter your subscriber information.
When we verify your contract details in response to a support inquiry, we use the information provided in this “Subscriber Information” section. Please take care when registering this information to ensure there are no typos, missing characters, or errors in the kanji and Romanized fields.
For instructions on how to update your registration information,How to Change Subscriber InformationPlease refer to.
User Management
This page allows you to manage which users can log in to My Page.
To change the "Owner," you can edit this information under "Login Information."
The editing procedure is as follows:How to Change Your My Page Login InformationPlease refer to.
Contact Management
This page allows you to add contact information to receive email notifications from our company.
Communications from our company are typically sent to the email address registered in your “Subscriber Information.”
If you would like us to send this to other contact addresses in addition to the email address you provided during registration, please enter them here.
In "Email Settings," you can choose which emails to send.
*This setting does not allow you to log in to My Page. It is intended for use if you wish to receive communications from us via multiple contact methods.
If you would also like to log in to My Page, please register separately under “User Management.”
Email History
This page allows you to view the email we sent to your registered email address.
If you log in to My Page and submit an inquiry, you can also view your inquiry message.
*Inquiries submitted while you are not logged in to My Page will not appear in this section.
*Please note that older email records are deleted on a regular basis, so you may not be able to view all emails sent during your subscription period.
Credit Card Management
This page allows you to register and manage the credit cards you use to pay for our services.
If you select a credit card under "Payment Method" in "Subscriber Information," the payment will be processed using the card you have registered on this page and set as the "Default" card.
*If automatic payment does not occur even though a valid card is registered as the "default" before the invoice is issued, please check the "Payment Method" section under "Account Holder Information."
If you encounter an error even though all of the above conditions are met, please take a moment to specify this, and thenSupportPlease contact us.
*If you want to change your account's payment method or billing method,Procedures for Changing Your Payment MethodPlease refer to.
Social Media Connections
This page allows you to manage the linking of external social media accounts used to log in to your MillenVPN My Page.
MillenVPN My Page Login ScreenBy linking your external social media account here, you'll be able to log in to your MillenVPN My Page using your external account information.
pCloud Code Management
This page allows you to view your pCloud promo code.
For more details and instructions on how to use it,How to Use pCloud CodesPlease refer to.
Login Information
This page is for managing the information of owner users who log in to My Page.
This information is managed separately from “Policyholder Information” and serves the following two purposes:
- Full Name: This is the name that will appear as the sender (owner) of the message on the "Contact Us (Support Ticket)" screen in My Page.
- Email Address: This is the email address you use to log in to My Page.
For instructions on how to make changes,How to Change Your My Page Login InformationPlease refer to.
Change Password
You can change your login password for My Page.
For instructions on how to make changes,How to Change Your My Page Login InformationPlease refer to.
Security Settings
You can set up two-factor authentication for logging into My Page.
To enhance your account security, we recommend that you enable two-factor authentication.
You can choose to receive your two-factor authentication codes via the app or email.
The setup procedure is as follows:How to Set Up Two-Step Verification for Your My PagePlease refer to.
Logout
You will be logged out of My Page.