Popular Help Articles

Important Pre-Contract Information

To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up. 1. Usage from countries with strict communication regulations, such as China, may fluctuate depending on international circumstances. Usage from countries such as China [...]

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Getting Started with the MillenVPN App

Step 1 – Download the VPN App First, download the VPN app from the “App Download” section on the official website and install it on your device. Step 2 – Log In and Connect Once the installation is complete, […]

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Getting Started with MillenVPN Native

MillenVPN Native is a service you can use without a dedicated app. Customers subscribed to any of MillenVPN's One-Time Plan, Subscription Plan, or Dedicated Server can use it free of charge with no additional fees [...]

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Getting Started with MillenVPN Native OpenConnect

MillenVPN Native OpenConnect is a service that uses the OpenConnect protocol to provide stable connectivity even in environments with strict communication restrictions. MillenVPN One-Time Plan/Subscription Plan/[...]

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How to Check Your MillenVPN App Login Information

The login information for the MillenVPN app is different from the login information for your MillenVPN My Page. ・MillenVPN app login information → The username you set + the password set by our company ・My Page login information → The username you set + the password set by our company

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About the MillenVPN App and Troubleshooting the MillenVPN App
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How to Cancel

We are very sorry, but if you wish to cancel your subscription or do not wish to renew it, please review the following steps. Important Notes Steps to Request Cancellation 1) From the "Services" section of My Page, click "My Services." 2) Select the service you wish to cancel […]

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Contract & Fees and Cancellation and money-back guarantee