How to get MillenVPN logs [Mac].
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
- Categories
- Troubleshooting the MillenVPN App
- device
- macOS
How to Retrieve MillenVPN Logs [Windows]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
- Categories
- Troubleshooting the MillenVPN App
- device
- Windows
How to Cancel
We are very sorry, but if you wish to cancel your subscription or do not wish to renew it, please review the following steps. Important Notes Steps to Request Cancellation 1) From the "Services" section of My Page, click "My Services." 2) Select the service you wish to cancel […]
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- Contract & Fees and Cancellation and money-back guarantee
How to Log Out of the MillenVPN App
Here's how to log out of the app. The logout method varies depending on the device you're using. For Windows: Click the red-framed area on the left side of the app screen to log out. For Mac: Close the app [...]
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- About the MillenVPN App
- device
- All devices
iOS Release Notes
Download the latest version of MillenVPN Version: 2.2.1 Release Date: September 17, 2026 Changes from Version 2.2.0 ■ New Features ■ Bug Fixes: In some cases, the IP address for a static IP may not display correctly on the server list screen […]
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- MillenVPN App Release Notes
Android Release Notes
Download the latest version of MillenVPN Version: 3.1.0.1 Version: 3.1.0.1 Version: 2.6.0 Version: 2.5.0 Version: 2.4.6 Version: 2.4.5 Version: 2.4.4・ […]
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- MillenVPN App Release Notes
Regarding the Issuance of Receipts
We do not issue receipts at our company. The reason is that it would constitute duplicate receipt issuance. The transaction statements from each credit card company or payment institution, or the transfer receipts from each bank, can each be used as official receipts. (For your [...]
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- Contract & Fees and Contracts in general
How to Set Up Two-Step Verification for Your My Page
Here’s how to set up two-factor authentication for My Page. ・How to Enable and Disable Two-Factor Authentication If you’re unable to log in using two-factor authentication, please refer to “Troubleshooting: Unable to Log In with Two-Factor Authentication.” Smartphone malfunctions or one-time passwords […]
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- Privacy
Is the IP address dynamic?
The type of IP address varies depending on the connection method. IP Address Specifications by Connection Method Connection Method IP Address Type Characteristics MillenVPN App Dynamic IP / Static IP ・Generally, the IP address changes with each connection […]
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- Privacy
Is MillenVPN safe?
MillenVPN operates with security as our top priority. IP address masking using locations worldwide 256-bit AES encryption providing financial institution-grade security Ensuring safety in the unlikely event of a VPN disconnection [...]
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- Privacy