Is there a free trial period?
MillenVPN does not offer a free trial period in order to maintain the quality of service. Instead, we offer a 30-day money-back guarantee for any subscriber plan applied for from MillenVPN's official website. *One-time plans, dedicated [...].
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- Contract & Fees and Contracts in general
How to get MillenVPN logs [Mac].
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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- Troubleshooting the MillenVPN App
- device
- macOS
How to Retrieve MillenVPN Logs [Windows]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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- Troubleshooting the MillenVPN App
- device
- Windows
Fixed IP Option Service (Subscription Plans Only)
What Is the Fixed IP Option? Sign-Up Procedure The sign-up procedure differs depending on whether you apply before or after signing up for the main contract (subscription plan). Please select your current situation using the button below. Canceling the Fixed IP Option If you cancel this option, that fixed IP address will […]
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- About the MillenVPN Static IP Option
How to Log Out of the MillenVPN App
Here's how to log out of the MillenVPN app. The logout procedure varies depending on the device you're using. For Windows: Click the area outlined in red on the left side of the app screen to log out. For Mac: […]
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- About the MillenVPN App
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- All devices
iOS Release Notes
Download the latest version of MillenVPN Version: 2.2.1 Release Date: September 17, 2026 Changes from Version 2.2.0 ■ New Features ■ Bug Fixes: In some cases, the IP address for a static IP may not display correctly on the server list screen […]
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- MillenVPN App Release Notes
Android Release Notes
Download the latest version of MillenVPN Version: 3.1.0.1 Version: 3.1.0.1 Version: 2.6.0 Version: 2.5.0 Version: 2.4.6 Version: 2.4.5 Version: 2.4.4・ […]
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- MillenVPN App Release Notes
Regarding the Issuance of Receipts
We do not issue receipts at our company. The reason is that it would constitute duplicate receipt issuance. The transaction statements from each credit card company or payment institution, or the transfer receipts from each bank, can each be used as official receipts. (For your [...]
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- Contract & Fees and Contracts in general
About Each Item in "My Menu"
We will now explain the functions of each item in the "My Menu" section of My Page. Subscriber Information: This is the page where you can register your subscriber information. When you contact support and we need to verify your subscription, we use this "Subscriber Information [...]"
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- Contracts in general
Is the IP address dynamic?
The type of IP address varies depending on the connection method. IP Address Specifications by Connection Method Connection Method IP Address Type Characteristics MillenVPN App Dynamic IP / Static IP ・Generally, the IP address changes with each connection […]
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- Privacy