We do not issue receipts at this time because it would result in double issuance of receipts.
A credit card company or payment institution statement, a bank transfer receipt, or a receipt issued by a convenience store can all be used as official receipts.
(Acceptable payment methods vary by currency. Please click here for details.)
For payments that we have confirmed as received, we can send you a receipt by e-mail (PDF format) by contacting our support.
We are sorry, but we cannot issue a written receipt by mail.
To contact support, please go to My Page and click Contact Us.