We do not issue receipts.
The reason for this is that it would result in double issuance of receipts.
A credit card company or payment institution statement and a bank transfer receipt are accepted as official receipts.
(Acceptable payment methods vary by currency. Please click here for details.)
For payments for which we have confirmed receipt, we can send you a receipt by e-mail (PDF format) by contacting our support.
We are sorry, but we cannot issue a written receipt by mail.
If you would like to receive a receipt, please contact support.