Please try this procedure when the VPN connection does not work properly with the MillenVPN MacOS application you are using. The name of the VPN may differ depending on your usage. Please try this procedure when your VPN connection does not work properly with the MillenVPN MacOS app.
Category: MillenVPN Troubleshooting
How to set up network extensions to connect with WireGuard [Mac].
In order to use the WireGuard connection in the Mac version of MillenVPN's application, you need to activate the Network Extension. (1) Select "System Settings" from the apple icon in the top menu of your Mac (2) Select "Log [...]" in the "General Items" section.
How to solve the problem when the list of connections is not displayed on the server tab [iOS].
This procedure is for the iOS version of the MillenVPN app you are using. If the list of connections is not displayed on the Servers tab and you select "Reload", you will get the message "Operation could not be completed successfully: Could no [...].
What to do when VPN connection does not work [AndroidTV, FireTV].
Please try this procedure when the VPN connection does not work properly with the MillenVPN app you are using. If you are in a country listed on this page, such as China, you may not be able to use AndroidTV or FireTV.
How to get MillenVPN logs [Android].
Please see the procedure below when you are asked by support to submit MillenVPN diagnostic log files. *Please note that we will not be able to respond to your request if you send us the diagnostic log file without a request from support. *Please note that regarding the use of [...].
How to check MillenVPN app login information
The login information for the MillenVPN application is different from the login information for MillenVPN's My Page. The login information for the MillenVPN app is different from the login information for MillenVPN's My Page.
IF YOU CANNOT CONNECT TO THE VPN
First, please check the following page for any failures or maintenance. ▼ Disaster/Maintenance Information https://support.millenvpn.jp/service-status ②To [...]...
What to do if you can't log in to the app [macOS].
If you are unable to log in to the MillenVPN application, the following are possible causes Wrong username or password If your username or password is incorrect, you will receive an error message "Login Failed Could not log in [...].
What to do if you can't log in to the app [iOS].
If you are unable to log in to the MillenVPN application, the following are possible causes Incorrect username or password If your username or password is incorrect, the message "The username or password [...]" will appear.
What to do if you cannot log in to the application [Windows].
If you are unable to log in to the MillenVPN application, the following are possible causes Wrong username or password If there is a mistake in your username or password, the message "Invalid username or pass [...]" will appear.