iOS
Troubleshooting When the Server Tab Doesn't Display the Connection List [iOS]
This procedure applies to the iOS version of the MillenVPN app you are using. If the list of available servers does not appear in the Server tab and you select ”Reload," you may encounter the error message: "The operation could not be completed successfully: \”Could no […]"
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- Troubleshooting the MillenVPN App
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- iOS
How to Retrieve MillenVPN Logs [iOS]
When asked by support to submit MillenVPN diagnostic log files, please follow the steps below. *Please note that we cannot assist if you send the files without a request from support. *Regarding usage [...]
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- Troubleshooting the MillenVPN App
- device
- iOS
How to Change Your Password in the MillenVPN App
The following is a guide on how to change the password used for the MillenVPN application. Please note that the user name cannot be changed. 1. Log in to My Page. 2. 2. Click on the VPN app login information link in the center of the screen [...].
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- About the MillenVPN App
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- All devices
Fixed IP Option Service (Subscription Plans Only)
What Is the Fixed IP Option? Sign-Up Procedure The sign-up procedure differs depending on whether you apply before or after signing up for the main contract (subscription plan). Please select your current situation using the button below. Canceling the Fixed IP Option If you cancel this option, that fixed IP address will […]
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- About the MillenVPN Static IP Option
How to Log Out of the MillenVPN App
Here's how to log out of the MillenVPN app. The logout procedure varies depending on the device you're using. For Windows: Click the area outlined in red on the left side of the app screen to log out. For Mac: […]
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- About the MillenVPN App
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- All devices