Time required before service commencement

Our services areBasically, the contract and use of the service starts after the payment is completed.will be.
However, it depends on the plan you apply for and the payment method.

*For specific usage periods for each plan and examples of calculating the next renewal date, please contact us,Herefor a more detailed explanation.

When the start date of use is specified (One-Time Plan)

If you specified a start date when applying,Service will be available starting around 7:00 AM (Japan Standard Time) on the specified date.will be.
For detailsHerePlease check.

*If payment is made after the designated date, the service will begin after payment is completed (or after our confirmation of payment in the case of bank transfers).

If you do not specify a start date for use (one-time/subscription/dedicated server plans)

For credit card payments

You can use the service immediately after payment is completed.

For PayPal payments (Japanese yen only)

You can use the service immediately after payment is completed.

For bank transfers (Japanese yen only)

Service will be available as soon as we confirm and process your payment.
Confirmation of your payment may be delayed due to processing times with the payment processor.Up to 3 business daysConfirmation of your payment may take some time.
We sincerely apologize for the inconvenience and kindly ask for your patience while we attend to this matter.

If the invoice number is not included in the remitter name, or if the remitter name differs from the contract holder's name, we may be unable to verify the payment and service setup may not be completed.SupportPlease contact us by then.

During our support holidays

Credit card and PayPal payments will be reflected as usual during the holiday period. (PayPal only accepts Japanese yen.)

For bank transfers (Japanese yen only), processing will resume sequentially after the holiday closure. Therefore, it may take slightly longer than usual for deposits to be reflected.
For contracts with renewal deadlines falling during the suspension period, we kindly ask that you make your payment before the suspension period begins.