Time required before service commencement
If you specified a start date when applying for the one-time plan,Service will be available starting around 7:00 AM (Japan Standard Time) on the specified date.will be.
For detailsHerePlease check.
If no start date has been specified, please check the following.
For credit card payments
You can use the service immediately after payment is completed.
For PayPal payments (Japanese yen only)
You can use the service immediately after payment is completed.
For bank transfers (Japanese yen only)
Confirmation of your payment may be delayed due to processing times with the payment processor.Up to 3 to 5 business daysConfirmation of your payment may take some time.
We sincerely apologize for the inconvenience and kindly ask for your patience while we attend to this matter.
If the invoice number is not included in the remitter name, or if the remitter name differs from the contract holder's name, we may be unable to verify the payment and service setup may not be completed.SupportPlease contact us by then.
※During our company's support holiday period
Credit card and PayPal payments will be processed as usual during the closure period.
(PayPal only supports Japanese yen)
For bank transfers (Japanese yen only), processing will resume sequentially after the holiday closure. Therefore, it may take slightly longer than usual for deposits to be reflected.
For contracts with renewal deadlines falling during the suspension period, we kindly ask that you make your payment before the suspension period begins.