What to do if VPN disconnects in 24 minutes on MacOS

Description When connecting to a VPN using the IKEv2 method on Mac OS, the VPN may be disconnected every 24 minutes after the connection is made. Affected Services How to resolve this issue We are sorry, but this is a Mac OS issue and we are unable to provide our services to [...]...

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IF YOU CANNOT CONNECT TO THE VPN

IF YOU ARE UNABLE TO CONNECT TO THE VPN, PLEASE FIRST CHECK IF ANY OF THE ERRORS LISTED IN THE TROUBLESHOOTING SECTION BELOW ARE APPLICABLE TO YOUR PROBLEM AND SEE IF THE PROBLEM CAN BE CORRECTED BY FOLLOWING THE STEPS DESCRIBED. IF THE ABOVE STEPS DO NOT IMPROVE THE PROBLEM, WE WILL INVESTIGATE THE CAUSE OF THE PROBLEM AND [...].

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