Procedure for Restoring a Temporarily Suspended Account
You can restore a one-time plan that is currently paused.
After restoration, you can continue to use the same login credentials that were used during the contract period.
Important Notes
- After the restoration process is completed, your service will be restored once you have paid the applicable fees.
We are unable to specify a restoration date. - In the case of bank transfer, renewal will be completed as soon as we confirm your payment. (Bank transfers are accepted in Japanese yen only. It may take up to 3 business days for us to confirm your payment due to the data reflected by the payment institution).
- Upgrades to the same one-time plan or subscription plan are possible.
If you wish to change your plan, please apply for the new service.
Procedure for Restoring a Temporarily Suspended Account
①MillenVPNLog in to your My Page and access My Services.
② Select the one-time plan service whose status you wish to restore is set to "Paused."
③ Press the Restore button.
④ An invoice will be issued, so please select your payment method.
⑤ Once payment is complete, your account will be restored and ready for use.