MillenVPN Dedicated Server Troubleshooting

[Notice]
will be closed from Saturday, December 28, 2024 to Sunday, January 5, 2025.
Inquiries received during this period will, in principle, be responded to sequentially after the holidays.

What to do if VPN disconnects in 24 minutes on MacOS

Description When connecting to a VPN using the IKEv2 method on Mac OS, the VPN may be disconnected every 24 minutes after the connection is made. Affected Services How to resolve this issue We are sorry, but this is a Mac OS issue and we are unable to provide our services to [...]...

IF YOU CANNOT CONNECT TO THE VPN

IF YOU ARE UNABLE TO CONNECT TO THE VPN, PLEASE FIRST CHECK IF ANY OF THE ERRORS LISTED IN THE TROUBLESHOOTING SECTION BELOW ARE APPLICABLE TO YOUR PROBLEM AND SEE IF THE PROBLEM CAN BE CORRECTED BY FOLLOWING THE STEPS DESCRIBED. IF THE ABOVE STEPS DO NOT IMPROVE THE PROBLEM, WE WILL INVESTIGATE THE CAUSE OF THE PROBLEM AND [...].

How to deal with "IKE authentication credentials are not accepted" when connecting to a VPN on Windows

In the steps of how to use MillenVPN Native on Windows 11 or how to use MillenVPN Dedicated Server on Windows 10/11, when trying to connect to a VPN, the message "IKE authentication credentials not accepted [...]" was displayed when connecting.