Current Operational Status
- MillenVPN AppNormal
- MillenVPN NativeNormal
- My PageNormal
※ For information regarding pCloud cloud storage outages, please use the page below.
pCloud Service Status Page
※ For eSIM Airalo connection errors, please check the following page. If the issue persists, contact AirAlo Support.
AirAlo Troubleshooting
Detailed Information
Outage and maintenance information for MillenVPN services and My Page (up to 100 entries).
To use email notifications or to check older information,MillenVPN StatusPlease use the (previous site).
disabilityResolved
Access Trouble - My PageTarget- My Page
Update HistoryDue to a malfunction in third-party internet equipment connected to our company, an outage occurred preventing access to My Page. The duration of this outage was from 8:25 PM on Tuesday, November 18, 2025, to 12:05 AM on Wednesday, November 19, 2025. We sincerely apologize for any inconvenience this may have caused our customers.
MaintenanceCompleted
Scheduled Maintenance - Tokyo Server -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
disabilityResolved
Failure to send our system emailsUpdate HistoryFrom October 13, 2025, 10:19 AM to approximately October 14, 2025, 11:30 AM, an issue occurred where various notification emails from our system were not being sent to customers' registered email addresses.
It is currently in a state where it can be sent normally.
Emails that were not sent during the outage period will be sent sequentially with a time delay.
We kindly ask for your patience until it arrives at your location.disabilityResolved
Connection Issues with the iOS Version of the MillenVPN AppTarget- MillenVPN App
Update HistoryThe issue has been resolved with the app update.
Please update to the latest version from the page below.▼iOS Release Notes
https://support.millenvpn.jp/126
※ Please install from "Download the latest version of MillenVPN".We sincerely apologize for the long inconvenience caused to our valued customers.
Please update to the latest version from the page below.
▼iOS Release Notes
https://support.millenvpn.jp/126
※ Please install from "Download the latest version of MillenVPN".An issue has been occurring where the server list is not displayed in the iOS version of the MillenVPN app, and the following error is shown.
”The operation could not be completed correctly: \”Could not retrieve the access token.\". If you encounter this issue, please contact Customer Support."If you encounter the above error, please check whether the steps on the following page resolve the issue.
Troubleshooting: When the Server Tab Doesn't Display the Connection List [iOS]
https://support.millenvpn.jp/3171If you see no improvement after following the steps on the above page,
If you wish to connect to a server in Japan, South Korea, the United States, or the United Kingdom, please consider using MillenVPN Native.【Getting Started with MillenVPN Native】
https://support.millenvpn.jp/669We will report the situation as soon as new information becomes available.
We sincerely apologize for any inconvenience this may cause our valued customers.MaintenanceCompleted
Scheduled Maintenance - Korean ServerTarget- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are currently performing scheduled maintenance. Updates will be provided as necessary.
MaintenanceCompleted
My Page - MaintenanceTarget- My Page
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
Maintenance will be performed on My Page from 10:00 AM to 2:00 PM on Tuesday, July 29. During maintenance, you will not be able to use My Page or submit new applications.
MaintenanceCompleted
Scheduled Maintenance - Tokyo Server -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
Tokyo Server - Maintenance Work -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
My Page - MaintenanceTarget- My Page
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
Maintenance will be performed on My Page from 1:00 PM to 3:00 PM on Wednesday, March 12. My Page will be unavailable during maintenance.
MaintenanceCompleted
Tokyo Server - Maintenance Work -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
Scheduled Maintenance - Osaka Server -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
disabilityResolved
Connection Error - Japan/Tokyo #12, Australia/Sydney #1, Germany/Frankfurt Server (Native)Update HistoryFrom October 20, 2024, to around 10:00 AM on October 21, 2024, connection issues occurred on the following servers: Japan/Tokyo #12, Australia/Sydney #1, Germany/Frankfurt (Native).
We sincerely apologize for any inconvenience caused to our valued customers during your visit.MaintenanceCompleted
Tokyo Server - Maintenance Work -Target- MillenVPN App
Update HistoryScheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
disabilityResolved
Connection Error - Japan/Tokyo #1-5 Server (Native)Target- MillenVPN Native
Update HistoryWe apologize for any inconvenience caused on the Japan/Tokyo #1-5 server (Native).
We have confirmed improvements regarding the connection issues.
The cause was a server outage due to equipment failure, resulting in connection issues until restoration was complete.We sincerely apologize for any inconvenience this may cause our customers.
Japan/Tokyo #1-5 Server (Native) is experiencing connection issues.
Customers wishing to use MillenVPN Native are kindly requested to connect to the alternate server currently listed on your My Page by following the steps below.▼How to Check the Server Address for Connecting to a Different Server
1) Log in to My Page
https://accounts.millenvpn.jp/clientarea.php
2) Click on the service
3) Click MillenVPN Native (Free Option)
4) Please use the server displayed in the "Connection Server Address" field of MillenVPN Native on the page opened in step 3.We will report the situation as soon as new information becomes available.
We sincerely apologize for any inconvenience this may cause our valued customers.disabilityResolved
MillenVPN Android App - Connection Issues on Android 14 and Google Pixel DevicesTarget- MillenVPN App
Update HistoryWe are pleased to report that we have confirmed improvements regarding the Android version of the MillenVPN app on Android 14 and Google Pixel devices, specifically addressing crashes upon launch and VPN connections not functioning properly.
We sincerely apologize for the significant inconvenience caused by this matter.
Please update to the latest version or reinstall from the page below. ▼ Android Release Notes https://support.millenvpn.jp/412
We have updated the app. Please update to the latest version or reinstall it from the page below.
▼Android Release Notes
https://support.millenvpn.jp/412We are currently investigating an issue where the Android version of the MillenVPN app is not functioning on Android 14 and Google Pixel devices.
Customers using Android 14 or Google Pixel devices are advised to consider using another device if possible.
If you wish to use the Japanese server, please also consider using MillenVPN Native.【Getting Started with MillenVPN Native】
https://support.millenvpn.jp/669We will report the situation as soon as new information becomes available.
We sincerely apologize for any inconvenience this may cause our valued customers.disabilityResolved
Connection Error - Japan/Tokyo #12, Australia/Sydney #1, USA/New York #1, Germany/Frankfurt Server (Native)Update HistoryFrom approximately 22:00 on June 23 to approximately 16:30 on June 24, connection issues occurred on the following servers due to increased server load: Japan/Tokyo #12, Australia/Sydney #1, USA/New York #1, Germany/Frankfurt (Native). We sincerely apologize for any inconvenience this may have caused our users.
disabilityResolved
MillenVPN Android App - Connection Issues with OpenVPN ProtocolTarget- MillenVPN App
Update HistoryWe have released MillenVPN dedicated app v2.4.2, completing the OpenVPN connection fixes.
We apologize for the inconvenience, but please update the app from the store page below.
https://play.google.com/store/apps/details?id=com.wlvpn.consumervpn
We sincerely apologize for the long inconvenience caused to our valued customers.As a temporary measure, we have released version 2.4.1 of the MillenVPN dedicated app.
We sincerely apologize for the inconvenience, but please update the app from the store page below.・Google Play Store
https://play.google.com/store/apps/details?id=com.wlvpn.consumervpn・Update Details
The default VPN protocol has been changed to IKEv2.We are continuing to investigate this issue.
We are currently investigating an issue where connections cannot be established using the OpenVPN protocol in the Android version of the MillenVPN app.
Users of the Android version of the MillenVPN app should reinstall the app.
Please refer to the following page and change the protocol to either "IKEv2" or "WireGuard".▼Troubleshooting VPN Connection Issues [Android]
https://support.millenvpn.jp/474We will report the situation as soon as new information becomes available.
We sincerely apologize for any inconvenience this may cause our valued customers.MaintenanceCompleted
Tokyo Server - Maintenance -Target- MillenVPN App
Update HistoryScheduled maintenance has ended.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
Osaka Server - Maintenance -Target- MillenVPN App
Update HistoryScheduled maintenance has ended.
Scheduled maintenance is still in progress. We will provide updates as necessary.
Although we had announced this maintenance would be for the Tokyo server, it will now be for the Osaka server.
We sincerely apologize for the confusion and inconvenience caused by this matter.Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
disabilityResolved
Connection Error - Japan/Tokyo #16,17,24,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 8:00 PM on April 20 to approximately 11:00 PM on April 20, connection issues occurred on the Japan/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Error - Japan/Tokyo #16,17,24,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 10:40 PM on April 17 to approximately 11:20 PM on April 17, connection issues occurred on the Japan/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Error - Japan/Tokyo #17,24,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 9:30 PM on April 14 to approximately 11:30 PM on April 14, connection issues occurred on the Japan/Tokyo #17, 24, 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Error - Japan/Tokyo #17,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 10:50 PM on April 12 to approximately 11:20 PM on April 12, connection issues occurred on the Japan/Tokyo #17,25 server (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Failure - Japan/Tokyo #16,24,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 10:30 PM on April 11 to approximately 11:15 PM on April 11, connection issues occurred on the Japan/Tokyo #16, 24, 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Error - Japan/Tokyo #16,17,24,25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 10:00 PM on April 6 to approximately 11:30 PM on April 6, connection issues occurred on the Japan/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers during your visit.disabilityResolved
Connection Error - Japan/Tokyo #25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 10:00 PM on April 4th to approximately 11:30 PM on April 4th, connection issues occurred on the Japan/Tokyo #25 server (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers.disabilityResolved
Connection Error - Japan/Tokyo #24・25 Server (OpenConnect)Target- MillenVPN Native
Update HistoryFrom approximately 11:00 PM on March 31 to approximately 1:00 AM on April 1, connection issues occurred on the Japan/Tokyo #24 and 25 servers (OpenConnect) due to increased server load.
We sincerely apologize for any inconvenience caused to our valued customers.MaintenanceCompleted
Tokyo Server - Maintenance -Target- MillenVPN App
Update HistoryMaintenance work has been completed as scheduled.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
Tokyo Server - Maintenance -Target- MillenVPN App
Update HistoryMaintenance work has been completed as scheduled.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.
MaintenanceCompleted
My Page - MaintenanceTarget- My Page
Update HistoryMaintenance on My Page has been completed, and it is now available for normal use.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
Maintenance will be performed on My Page from 1:00 PM to 2:00 PM on Tuesday, February 20. My Page will be unavailable during maintenance.