{"id":520,"date":"2020-10-16T10:06:54","date_gmt":"2020-10-16T01:06:54","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=520"},"modified":"2026-03-06T10:40:51","modified_gmt":"2026-03-06T01:40:51","slug":"%e3%82%a2%e3%83%97%e3%83%aa%e3%81%ab%e3%83%ad%e3%82%b0%e3%82%a4%e3%83%b3%e3%81%a7%e3%81%8d%e3%81%aa%e3%81%84%e5%a0%b4%e5%90%88%e3%81%ae%e5%af%be%e5%87%a6%e6%96%b9%e6%b3%95%e3%80%90android%e3%80%91","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/520","title":{"rendered":"Troubleshooting for Android: What to Do If You Can't Log In to the App"},"content":{"rendered":"<p>If you are unable to log in to the MillenVPN app, the following may be the cause:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The username or password is incorrect.<\/h3>\n\n\n\n<p>If the username or password is incorrect, the error \"The username or password provided is incorrect\" will be displayed.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"99\" class=\"wp-image-521\" style=\"width: 400px;\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47.png\" alt=\"\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47.png 2143w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-300x74.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-1024x253.png 1024w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-768x190.png 768w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-1536x379.png 1536w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-2048x506.png 2048w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-60x15.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/2762b7bc3c2792300598c818409ffa47-150x37.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p><br>If the above error appears, there is an error in the username or password.<br>MillenVPN's<a href=\"https:\/\/accounts.millenvpn.jp\/clientarea.php\">My Page<\/a>The username and password for logging into the app are different from the username and password for logging into the app.<br>If you are unable to log in to the app,<a href=\"https:\/\/accounts.millenvpn.jp\/clientarea.php\">My Page<\/a>of the \"<strong>VPN App Login Information<\/strong>Please check the email and try logging in.<\/p>\n\n\n\n<p><br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"302\" class=\"wp-image-512\" style=\"width: 400px;\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/00291539154de6c2eea7e12ad9f755e5-1.png\" alt=\"\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/00291539154de6c2eea7e12ad9f755e5-1.png 651w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/00291539154de6c2eea7e12ad9f755e5-1-300x227.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/00291539154de6c2eea7e12ad9f755e5-1-60x45.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/00291539154de6c2eea7e12ad9f755e5-1-150x113.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Due to multiple failed login attempts, login restrictions have been applied.<\/h3>\n\n\n\n<p>Repeated incorrect password entries will result in login restrictions.<br>If login restrictions are enforced, the error \"Too many failed attempts\" will be displayed.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"71\" class=\"wp-image-522\" style=\"width: 400px;\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5.png\" alt=\"\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5.png 2158w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-300x53.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-1024x181.png 1024w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-768x136.png 768w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-1536x271.png 1536w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-2048x362.png 2048w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-60x11.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2020\/10\/c60240840a0f3b8e40009da4f23d4ad5-150x26.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><br>If the above error appears, please wait about 30 minutes before proceeding.<br>Please try logging in again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your global IP address is blocked by the VPN server.<\/h3>\n\n\n\n<p>If you are still unable to log in after performing the above two steps, your global IP address may be blocked by the VPN server.<br>Please restart your router or try connecting from a different network.<\/p>","protected":false},"excerpt":{"rendered":"<p>MillenVPN\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u539f\u56e0\u3068\u3057\u3066\u8003\u3048\u3089\u308c\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b\u5834\u5408\u300cThe username or password [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[],"device":[37],"class_list":["post-520","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-app","device-android"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u306e\u5bfe\u51e6\u65b9\u6cd5\u3010Android\u3011 | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/title>\n<meta name=\"description\" content=\"MillenVPN\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u539f\u56e0\u3068\u3057\u3066\u8003\u3048\u3089\u308c\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b\u5834\u5408\u300cThe username or password provide is incorrect\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.millenvpn.jp\/en\/520\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc","og_description":"MillenVPN\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u539f\u56e0\u3068\u3057\u3066\u8003\u3048\u3089\u308c\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b\u5834\u5408\u300cThe username or password provide is incorrect\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002","og_url":"https:\/\/support.millenvpn.jp\/en\/520\/","og_site_name":"MillenVPN 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