{"id":3250,"date":"2025-09-29T13:45:05","date_gmt":"2025-09-29T04:45:05","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=3250"},"modified":"2026-03-06T10:55:16","modified_gmt":"2026-03-06T01:55:16","slug":"vpn%e6%8e%a5%e7%b6%9a%e3%81%8c%e6%a9%9f%e8%83%bd%e3%81%97%e3%81%aa%e3%81%84%e5%a0%b4%e5%90%88%e3%81%ae%e5%af%be%e5%87%a6%e6%96%b9%e6%b3%95%e3%80%90macos%e3%80%91","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/3250","title":{"rendered":"Troubleshooting VPN Connection Issues [macOS]"},"content":{"rendered":"

Please try these steps if your VPN connection is not working properly in the MillenVPN macOS app you are using.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\u25c6Troubleshooting\/MacOS Version<\/h3>\n\n\n\n

\u203bThe VPN display name may vary depending on your usage status.<\/p>\n\n\n\n

\u2460 Install the latest version of the app<\/h3>\n\n\n\n

After uninstalling MillenVPN, download the latest version of MillenVPN and try connecting to the VPN again.
If you already have the latest version of the app installed, please reinstall the app once.
Installing the latest version of the macOS appHere<\/strong><\/a><\/p>\n\n\n\n

\u2461Relogin<\/h3>\n\n\n\n

Please click Logout and then log back in.
\u203bAfter logging into the app, please wait approximately 5 seconds before performing any actions.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2462 Server Information Update<\/h3>\n\n\n\n

MillenVPN> Click \"Update Server Information\" and try connecting.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2463Changing the VPN Protocol<\/h3>\n\n\n\n

1. Tap \"Settings.\"<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

For images, the VPN protocol is set to \"WireGuard\".<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. Select a protocol other than the VPN protocol that was initially selected.
Example:
\u30fbIf WireGuard was selected: Change to IKEv2 or IPSec
\u30fbIf IKEv2 was selected: Change to WireGuard or IPSec
\u30fbIf IPSec was selected: Change to WireGuard or IKEv2<\/p>\n\n\n\n

The switch to WireGuard requires the following pages to be updated.
\u25bcHow to Configure Network Extensions for Connecting with WireGuard [Mac] https:\/\/support.millenvpn.jp\/3215<\/a><\/p>\n\n\n\n

When making changes for the first time, the configuration addition screen will appear. Click \"Allow.\"<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n

3. Tap \"Server\".<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Select any country and try the VPN connection.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2464 Deleting the VPN<\/h3>\n\n\n\n

1. Disconnect the VPN connection.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

2. Open \"System Settings\" on macOS.<\/p>\n\n\n\n

3. Tap the information icon (i) next to \"MillenVPN \u301c\u301c Configuration(\u203b)\" within \"VPN\".<\/p>\n\n\n\n

\u203bIf you have changed the VPN protocol, multiple configurations will be displayed.<\/p>\n\n\n\n

Please perform the same operation for all configurations in the format \"MillenVPN ~~ Configuration(\u203b)\".<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

4. Click \"Delete Structure\".<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

5. Launch MillenVPN and press the Connect button.<\/p>\n\n\n\n

Next, we will reconfigure the VPN.<\/p>\n\n\n\n

Please review the displayed content and press \"Allow.\"<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2465 Trying other connection methods<\/h3>\n\n\n\n

If you do not see any improvement after trying the steps in \u2460 to \u2464 above, please refer to the page below to check whether you can connect using \"MillenVPN Native\" or \"MillenVPN Native OpenConnect\".<\/p>\n\n\n\n

\u3010Getting Started with MillenVPN Native\u3011
https:\/\/support.millenvpn.jp\/669<\/a><\/p>\n\n\n\n

\u3010How to Get Started with MillenVPN Native OpenConnect\u3011
https:\/\/support.millenvpn.jp\/853<\/a><\/p>\n\n\n\n

Procedure to Verify a VPN Connection is Active<\/h3>\n\n\n\n

\u25bcInternet Speed Test
https:\/\/millenvpn.jp\/speedtest\/<\/a>

You can check your current global IP address at the URL above.
If the \"Current IP\" displayed by MillenVPN matches the IP address shown on the site, your VPN connection is working properly.
\u203bEven if the fourth octet (the number following the final \".\") differs, the VPN connection is functioning normally.<\/p>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/div>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

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