{"id":3171,"date":"2025-09-03T18:53:08","date_gmt":"2025-09-03T09:53:08","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=3171"},"modified":"2026-03-06T10:36:02","modified_gmt":"2026-03-06T01:36:02","slug":"%e3%82%b5%e3%83%bc%e3%83%90%e3%83%bc%e3%82%bf%e3%83%96%e3%81%a7%e6%8e%a5%e7%b6%9a%e5%85%88%e4%b8%80%e8%a6%a7%e3%81%8c%e8%a1%a8%e7%a4%ba%e3%81%95%e3%82%8c%e3%81%aa%e3%81%84%e5%a0%b4%e5%90%88%e3%81%ae","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/3171","title":{"rendered":"Troubleshooting When the Server Tab Doesn't Display the Connection List [iOS]"},"content":{"rendered":"<p>This procedure applies to the iOS version of the MillenVPN app you are using, specifically when the list of available servers does not appear in the Server tab and you select \"Reload\".<strong>\u201dThe operation could not be completed correctly: \\\u201dCould not retrieve the access token.\\\". If you encounter this issue, please contact Customer Support.\"<\/strong>Please try this if an error occurs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u25c6Troubleshooting\/iOS Version<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">\u2460 Install the latest version of the app<\/h4>\n\n\n\n<p>If the version of the app you are using is not the latest version, please install the latest version and check if the issue is resolved.<br><a href=\"https:\/\/millenvpn.jp\/app\" target=\"_blank\" rel=\"noreferrer noopener\">Download the latest version of MillenVPN<\/a><\/p>\n\n\n\n<p>If no improvement is seen, please try steps \u2461 and beyond.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u2461 Log out of the MillenVPN app and force close the MillenVPN app.<\/h4>\n\n\n\n<p>To log out of the iOS version of MillenVPN, please refer to the iOS logout method on the following page.<br>How to Log Out of the MillenVPN App<br><a href=\"https:\/\/support.millenvpn.jp\/en\/2114\/\">https:\/\/support.millenvpn.jp\/2114<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u2462 Under \u3010Settings\u3011\u2192\u3010Auto-fill and Passwords\u3011, turn off \"Passwords\" and then \"Auto-fill passwords and passkeys\"<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"754\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-1024x754.png\" alt=\"\" class=\"wp-image-3173\" style=\"width:462px;height:auto\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-1024x754.png 1024w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-300x221.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-768x566.png 768w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-60x44.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc-150x111.png 150w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/c55825c6e86c8fb9df30dac4195139fc.png 1170w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u2463 If you are using \"Touch ID and Passcode,\" turn off \"Auto-Fill Passwords\" from \"Touch ID and Passcode.\"<br><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"710\" height=\"1024\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5-710x1024.png\" alt=\"\" class=\"wp-image-3174\" style=\"width:377px;height:auto\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5-710x1024.png 710w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5-208x300.png 208w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5-42x60.png 42w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5-104x150.png 104w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/893fed91344001bbd488597b396839b5.png 750w\" sizes=\"auto, (max-width: 710px) 100vw, 710px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u2464 Turn off \"Sync this iPhone\" under \"iCloud Password &amp; Keychain\"<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"833\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/af4adb811588cc77ede05291950df9c0-1.png\" alt=\"\" class=\"wp-image-3176\" style=\"width:407px;height:auto\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/af4adb811588cc77ede05291950df9c0-1.png 750w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/af4adb811588cc77ede05291950df9c0-1-270x300.png 270w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/af4adb811588cc77ede05291950df9c0-1-54x60.png 54w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2025\/09\/af4adb811588cc77ede05291950df9c0-1-135x150.png 135w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u2465 Log in to the MillenVPN app and wait about 5 seconds without performing any actions after logging in.<\/h4>\n\n\n\n<p>For login information for the iOS version of MillenVPN, please refer to the page below.<br>How to Check Your MillenVPN App Login Information<br><a href=\"https:\/\/support.millenvpn.jp\/en\/1549\/\">https:\/\/support.millenvpn.jp\/1549<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u2466 Select any connection destination from the list and press the Connect button.<\/h4>\n\n\n\n<p>\u203b(1): If the server list does not appear at this time, press \"Settings\" \u2192 \"Update Server Information\".<br>\u203b(2): When you press the Connect button, a window will appear asking you to allow the VPN configuration. Grant permission.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u2467 Turn ON the items turned OFF in steps \u2461, \u2462, and \u2463.<\/h4>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-vivid-red-color has-text-color has-link-color wp-elements-2a013a0986f8696aeb6273e5df85dd1b\"><strong>If you still experience issues after following steps \u2460 to \u2467, please refer to the following page to check whether you can connect using \"MillenVPN Native\".<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-red-color has-text-color has-link-color wp-elements-3b2bb2d35f8a22e7225ad4d3916765cd\"><strong>\u3010Getting Started with MillenVPN Native\u3011<br><a href=\"https:\/\/support.millenvpn.jp\/en\/669\/\">https:\/\/support.millenvpn.jp\/669<\/a><\/strong><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u3053\u3061\u3089\u306e\u624b\u9806\u306f\u3001\u3054\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u304a\u308a\u307e\u3059MillenVPN\u306e\u30a2\u30d7\u30ea\u306eiOS\u7248\u306b\u304a\u3044\u3066\u30b5\u30fc\u30d0\u30fc\u30bf\u30d6\u3067\u63a5\u7d9a\u5148\u4e00\u89a7\u304c\u8868\u793a\u3055\u308c\u305a\u3001\u300c\u518d\u8aad\u307f\u8fbc\u307f\u300d\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u306b\u300c\u64cd\u4f5c\u306f\u6b63\u3057\u304f\u5b8c\u4e86\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\uff1a\\&#8221;Could no [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[],"device":[36],"class_list":["post-3171","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-app","device-ios"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30b5\u30fc\u30d0\u30fc\u30bf\u30d6\u3067\u63a5\u7d9a\u5148\u4e00\u89a7\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306e\u5bfe\u51e6\u65b9\u6cd5\u3010iOS\u3011 | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/title>\n<meta name=\"description\" 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