{"id":1710,"date":"2023-08-03T13:20:46","date_gmt":"2023-08-03T04:20:46","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=1710"},"modified":"2026-03-10T16:40:57","modified_gmt":"2026-03-10T07:40:57","slug":"%e3%81%94%e5%a5%91%e7%b4%84%e5%89%8d%e3%81%ae%e6%b3%a8%e6%84%8f%e4%ba%8b%e9%a0%85","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/1710","title":{"rendered":"Important Pre-Contract Information"},"content":{"rendered":"

To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up.<\/p>\n\n\n\n

1. Availability for users in countries with strict communication regulations, such as China, may fluctuate depending on international circumstances.<\/h4>\n\n\n\n

China, etc.Countries with strict communication regulations<\/strong><\/a>If you wish to use the service from abroad, please note that connection availability may vary depending on international circumstances and your connection origin. Consequently, you may be unable to connect to the VPN after signing up.
Therefore, customers wishing to use our services from countries with strict communication restrictions should30-day money-back guarantee<\/strong><\/a>We recommend subscribing to a plan that allows local usage and verifying whether it works locally within the refund guarantee period.<\/p>\n\n\n\n

\u203b China, etc.Here<\/strong><\/a>When using this service in the countries listed on the page,Please be aware that the service may not be available with the connection methods or devices listed below. We kindly ask that you proceed with your application with this understanding.<\/strong><\/p>\n\n\n\n

\u30fbMillenVPN App<\/a>\u3001MillenVPN Native<\/a>VPN connection
\u30fbAndroid TV<\/a>\u30fbFire OS<\/a>your use of
\u30fbMillenVPN for Fire TV<\/a>your use of<\/p>\n\n\n\n

2. We recommend applying and installing the app before your trip.<\/h4>\n\n\n\n

China, etc.Countries with strict communication regulations<\/strong><\/a>If you wish to use the service from your location, accessing Google Play or the App Store may be difficult, and you may be unable to install the apps required for VPN connection.
Therefore, we recommend that you complete the application process, install the app, and set up the service in Japan beforehand.<\/p>\n\n\n\n

3. Please check the available devices and operating systems.<\/h4>\n\n\n\n

The device you wish to use is not compatible with our service.Operating Environment<\/strong><\/a>Please confirm whether it applies.<\/p>\n\n\n\n

4. Our VPN service does not guarantee access to all services.<\/h4>\n\n\n\n

Correspondence Table<\/strong><\/a>Please be advised that for services not listed, if the service provider restricts VPN connections, you may not be able to access or view them even through our VPN.
Also,Correspondence Table<\/strong><\/a>We have confirmed that the services listed above are accessible and viewable within our company environment.Access or viewing may not be possible depending on service-side regulatory enhancements, connection methods, or the device and destination server.<\/strong>Please be advised.<\/p>\n\n\n\n

5. If you wish to perform operational checks and verification, we recommend subscribing to a subscription plan.<\/h4>\n\n\n\n

If you wish to verify whether it functions properly in your desired usage environment or whether you can access the sites you wish to view,30-day money-back guarantee<\/strong><\/a>Please consider subscribing to a plan that allows you to use [service name].
\u203bPlease note that the 30-day money-back guarantee is not available for one-time plans and dedicated servers.<\/p>\n\n\n\n

6. Subscription plans are auto-renewing plans.<\/h4>\n\n\n\n

Terms of Use<\/strong><\/a>As stated in Article 8, Paragraph 3, subscription plans will automatically renew and be charged on the renewal date unless a cancellation request is submitted.
If you do not wish to renew, please cancel by the next renewal date.Cancellation Request<\/strong><\/a>Please be advised that you will need to complete this process.<\/p>\n\n\n\n

7. We are unable to configure the service prior to your specified start date.<\/h4>\n\n\n\n

One-time planSpecify the start date and apply<\/strong><\/a>When you receive it, service will begin around 7:00 AM on the start date.
Please note that if a start date is specified, we are unable to perform any pre-configuration, including app login, prior to the specified start date and time.<\/p>\n\n\n\n

8. Please review our support policy when contacting us.<\/h4>\n\n\n\n

If you have any questions regarding the use of our service, please feel free to contact us. Our support team will be happy to provide assistance tailored to your specific concerns.
When contacting us, please be sure toSupport Policy<\/a><\/strong>Please review the information and then contact us.<\/p>\n\n\n\n


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