{"id":1710,"date":"2023-08-03T13:20:46","date_gmt":"2023-08-03T04:20:46","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=1710"},"modified":"2026-10-23T14:57:33","modified_gmt":"2026-10-23T05:57:33","slug":"%e3%81%94%e5%a5%91%e7%b4%84%e5%89%8d%e3%81%ae%e6%b3%a8%e6%84%8f%e4%ba%8b%e9%a0%85","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/1710","title":{"rendered":"Important Pre-Contract Information"},"content":{"rendered":"<p class=\"wp-block-paragraph\">To prevent issues such as being unable to use the service after signing up, please be sure to review the following important notes before signing up.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Your System Requirements<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Access from countries with strict internet restrictions, such as China, may be subject to change depending on the international situation.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">China, etc.<a href=\"https:\/\/support.millenvpn.jp\/en\/40\/\" data-type=\"link\" data-id=\"https:\/\/support.millenvpn.jp\/40\"><strong>Countries with strict communication regulations<\/strong><\/a>If you wish to use the service from abroad, please note that connection availability may vary depending on international circumstances and your connection origin. Consequently, you may be unable to connect to the VPN after signing up.<br>Therefore, customers wishing to use our services from countries with strict communication restrictions should<a href=\"https:\/\/support.millenvpn.jp\/en\/30\/\"><strong>30-day money-back guarantee<\/strong><\/a>We recommend subscribing to a plan that allows local usage and verifying whether it works locally within the refund guarantee period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b China, etc.<a href=\"https:\/\/support.millenvpn.jp\/en\/40\/\" data-type=\"link\" data-id=\"https:\/\/support.millenvpn.jp\/40\"><strong>Here<\/strong><\/a>When using this service in the countries listed on the page,<strong>Please be aware that the service may not be available with the connection methods or devices listed below. We kindly ask that you proceed with your application with this understanding.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30fb<a href=\"https:\/\/support.millenvpn.jp\/en\/category\/howtousevpnapp\/\">MillenVPN App<\/a>\u3001<a href=\"https:\/\/support.millenvpn.jp\/en\/category\/howtouse-native\/\">MillenVPN Native<\/a>VPN connection<br>\u30fb<a href=\"https:\/\/support.millenvpn.jp\/en\/1660\/\">Android TV<\/a>\u30fb<a href=\"https:\/\/support.millenvpn.jp\/en\/2238\/\">Fire OS<\/a>your use of<br>\u30fb<a href=\"https:\/\/support.millenvpn.jp\/en\/3049\/\">MillenVPN for Fire TV<\/a>your use of<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">We recommend that you sign up and install the app before your trip.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">China, etc.<a href=\"https:\/\/support.millenvpn.jp\/en\/40\/\" data-type=\"link\" data-id=\"https:\/\/support.millenvpn.jp\/40\"><strong>Countries with strict communication regulations<\/strong><\/a>If you wish to use the service from your location, accessing Google Play or the App Store may be difficult, and you may be unable to install the apps required for VPN connection.<br>Therefore, we recommend that you complete the application process, install the app, and set up the service in Japan beforehand.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Please check the supported devices and operating systems.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The device you wish to use is not compatible with our service.<a href=\"https:\/\/support.millenvpn.jp\/en\/638\/\"><strong>Operating Environment<\/strong><\/a>Please confirm whether it applies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, on devices running Fire OS, even if a device meets the system requirements, you may not be able to install the MillenVPN app due to restrictions imposed by the Amazon Appstore.<br>Since we are unable to address restrictions imposed by the app store, we cannot guarantee that the app will work on the device you plan to use.<br>Please check whether installation is possible before signing the contract, or<a href=\"https:\/\/support.millenvpn.jp\/en\/30\/\">30-day money-back guarantee<\/a>Please consider subscribing to a plan that allows you to use [service name].<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About the Scope of Service Coverage<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">If you would like to test and verify the functionality, we recommend signing up for a subscription plan.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to verify whether it functions properly in your desired usage environment or whether you can access the sites you wish to view,<a href=\"https:\/\/support.millenvpn.jp\/en\/30\/\"><strong>30-day money-back guarantee<\/strong><\/a>Please consider subscribing to a plan that allows you to use [service name].<br>\u203bPlease note that the 30-day money-back guarantee is not available for one-time plans and dedicated servers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Our VPN does not guarantee access to all services.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/millenvpn.jp\/vod-table\/\"><strong>Correspondence Table<\/strong><\/a>For services not listed here, if the service provider restricts VPN connections, you may not be able to access or view them even if you connect via MillenVPN.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/millenvpn.jp\/vod-table\/\"><strong>Correspondence Table<\/strong><\/a>We have confirmed that the services listed here can be accessed and viewed on our systems.<br>However, access is not guaranteed for all connection methods and servers; depending on the connection method or server, you may not be able to access or view the content.<br>Additionally, you may be unable to access or view content if the service provider tightens its restrictions on VPN connections, or depending on the device you are using or your connection location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples of services that restrict access via VPN depending on the plan or device include:<a href=\"https:\/\/support.millenvpn.jp\/en\/627\/\"><strong>Can I connect to all sites via VPN?<\/strong><\/a>Please check.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The Dedicated Server and Fixed IP Option does not provide IP addresses specifically designed to circumvent service restrictions.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Since the IP addresses for dedicated servers and the static IP option are not specifically designed to bypass restrictions on services such as video streaming platforms, they do not provide access to more services than the MillenVPN app or MillenVPN Native.<br>Please also note that, depending on the service, you may not be able to access it using a dedicated server or a static IP option, and may only be able to access it via the app or MillenVPN Native.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Contracts and Payments<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Subscription plans are automatically renewed.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/millenvpn.jp\/tos\/\"><strong>Terms of Use<\/strong><\/a>As stated in Article 8, Paragraph 3, subscription plans will automatically renew and be charged on the renewal date unless a cancellation request is submitted.<br>If you do not wish to renew, please contact us by the day before the renewal date.<a href=\"https:\/\/support.millenvpn.jp\/en\/130\/\"><strong>Cancellation Request<\/strong><\/a>Please be advised that you will need to complete this process.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">We are unable to set up the service before your specified start date.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">One-time plan<a href=\"https:\/\/support.millenvpn.jp\/en\/1789\/\"><strong>Specify the start date and apply<\/strong><\/a>When you receive it, service will begin around 7:00 AM on the start date.<br>Please note that if a start date is specified, we are unable to perform any pre-configuration, including app login, prior to the specified start date and time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Inquiries<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Please review our support policy before contacting us.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding the use of our service, please feel free to contact us. Our support team will be happy to provide assistance tailored to your specific concerns.<br>When contacting us, please be sure to<strong><a href=\"https:\/\/support.millenvpn.jp\/en\/151\/\">Support Policy<\/a><\/strong>Please review the information and then contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><\/p>","protected":false},"excerpt":{"rendered":"<p>\u3054\u5951\u7d04\u5f8c\u306b\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u306a\u3044\u3068\u3044\u3063\u305f\u30c8\u30e9\u30d6\u30eb\u3092\u9632\u3050\u305f\u3081\u3001\u3054\u5951\u7d04\u524d\u306b\u5fc5\u305a\u4e0b\u8a18\u6ce8\u610f\u4e8b\u9805\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u304d\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002 \u3054\u5229\u7528\u74b0\u5883\u306b\u3064\u3044\u3066 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