{"id":1547,"date":"2023-06-20T13:52:12","date_gmt":"2023-06-20T04:52:12","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=1547"},"modified":"2026-04-30T13:12:53","modified_gmt":"2026-04-30T04:12:53","slug":"%e3%82%88%e3%81%8f%e3%81%82%e3%82%8b%e3%81%94%e8%b3%aa%e5%95%8f","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/1547","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Q. Unavailable while awaiting approval<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5548e2c559b6f28381b58000340302bf\">If you specified a start date when applying,<strong>Service will be available starting around 7:00 AM (Japan Standard Time) on the specified date.<\/strong>Therefore, we kindly ask for your patience until the service becomes available.<br>Please note that it may take up to 3 business days for us to confirm your payment if you have paid the usage fee by bank transfer.<br>For details<a href=\"https:\/\/support.millenvpn.jp\/en\/1222\/\"><strong>Here<\/strong><\/a>Please check the page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. I can't log in to the app.<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0a60c495fa393c0116d9bddf6a5b966b\">A. Your app login information may be incorrect.<br><a href=\"https:\/\/support.millenvpn.jp\/en\/1549\/\"><strong>Here<\/strong><\/a>Please refer to the page to verify your correct username and password.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. I cannot connect to the VPN.<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0db723325a1db7fb5ce76a6400a5f1a3\">A. If you cannot connect,<a href=\"https:\/\/support.millenvpn.jp\/en\/1581\/\"><strong>Here<\/strong><\/a>Please check the page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. Which connection server should I choose?<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-fbe72e93ab9bfa5567a07722a24a099b\">A. The recommended server connection varies depending on your intended use.<br><a href=\"https:\/\/support.millenvpn.jp\/en\/1563\/\"><strong>Here<\/strong><\/a>Please refer to the page and select the appropriate destination server.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. How do I stop automatic updates?<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d7afb6c41ff94f5ea409ff37d74a53c1\">A. If you do not wish to renew, please cancel your subscription via your My Page.<br><a href=\"https:\/\/support.millenvpn.jp\/en\/130\/\"><strong>Here<\/strong><\/a>Please refer to the page for instructions.<br>\u203bOne-time plans will automatically terminate upon the contract expiration date, so no cancellation request is required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. How do I renew my contract?<\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-6a7d111ec1e4d28d759a2661ba676abc\">A. The procedure for contract renewal varies depending on your registered payment method.<br>Detailed update instructions are<a href=\"https:\/\/support.millenvpn.jp\/en\/1570\/\"><strong>Here<\/strong><\/a>Please check the page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. Are there any restrictions on data transfer volume?<\/h3>\n\n\n\n<p>A. There are no data usage limits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q. Are there any internet connections that cannot use VPN?<\/h3>\n\n\n\n<p>A. If your internet service provider, government, or organization restricts VPN usage, you may be unable to use a VPN.<br>If you cannot connect, changing the connection method or protocol may allow you to connect.<\/p>","protected":false},"excerpt":{"rendered":"<p>Q. \u627f\u8a8d\u5f85\u3061\u72b6\u614b\u306e\u307e\u307e\u5229\u7528\u3067\u304d\u307e\u305b\u3093 \u304a\u7533\u3057\u8fbc\u307f\u6642\u306b\u5229\u7528\u958b\u59cb\u65e5\u3092\u6307\u5b9a\u3055\u308c\u305f\u5834\u5408\u306f\u3001\u6307\u5b9a\u3057\u305f\u65e5\u306e\u5348\u524d7\u6642(\u65e5\u672c\u6642\u9593)\u9803\u3088\u308a\u5229\u7528\u958b\u59cb\u3068\u306a\u308b\u305f\u3081\u3001\u5229\u7528\u958b\u59cb\u307e\u3067\u304a\u5f85\u3061\u3044\u305f\u3060\u304d\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u3054\u5229\u7528\u6599\u91d1\u3092\u9280\u884c\u632f\u8fbc [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[],"device":[],"class_list":["post-1547","post","type-post","status-publish","format-standard","hentry","category-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u3088\u304f\u3042\u308b\u3054\u8cea\u554f | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/title>\n<meta name=\"description\" content=\"Q. \u627f\u8a8d\u5f85\u3061\u72b6\u614b\u306e\u307e\u307e\u5229\u7528\u3067\u304d\u307e\u305b\u3093\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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