{"id":1117,"date":"2022-12-14T17:49:31","date_gmt":"2022-12-14T08:49:31","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?p=1117"},"modified":"2026-03-06T10:55:17","modified_gmt":"2026-03-06T01:55:17","slug":"%e3%82%a2%e3%83%97%e3%83%aa%e3%81%ab%e3%83%ad%e3%82%b0%e3%82%a4%e3%83%b3%e3%81%a7%e3%81%8d%e3%81%aa%e3%81%84%e5%a0%b4%e5%90%88%e3%81%ae%e5%af%be%e5%87%a6%e6%96%b9%e6%b3%95%e3%80%90mac%e3%80%91","status":"publish","type":"post","link":"https:\/\/support.millenvpn.jp\/en\/1117","title":{"rendered":"Troubleshooting for When You Can't Log In to an App [macOS]"},"content":{"rendered":"<p>If you are unable to log in to the MillenVPN app, the following may be the cause:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The username or password is incorrect.<\/h3>\n\n\n\n<p>If the username or password is incorrect, the error message \"Login failed. Unable to log in. Please try again.\" will be displayed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/6b23c342e0bb7fd01fa31e3315d0a42a-1.png\" alt=\"\" class=\"wp-image-1120\" width=\"379\" height=\"323\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/6b23c342e0bb7fd01fa31e3315d0a42a-1.png 546w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/6b23c342e0bb7fd01fa31e3315d0a42a-1-300x256.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/6b23c342e0bb7fd01fa31e3315d0a42a-1-60x51.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/6b23c342e0bb7fd01fa31e3315d0a42a-1-150x128.png 150w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>If the above error appears, there is an error in the username or password.<br>MillenVPN's<a href=\"https:\/\/accounts.millenvpn.jp\/clientarea.php\">My Page<\/a>Username and password for logging in<br>The username and password for logging into the app are different.<br>If you are unable to log in to the app,<a href=\"https:\/\/accounts.millenvpn.jp\/clientarea.php\">My Page<\/a>of the \"<strong>VPN App Login Information<\/strong>Please check the email and try logging in.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/image.png\" alt=\"\" class=\"wp-image-1128\" width=\"409\" height=\"309\" srcset=\"https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/image.png 651w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/image-300x227.png 300w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/image-60x45.png 60w, https:\/\/support.millenvpn.jp\/wp-content\/uploads\/2022\/12\/image-150x113.png 150w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Due to multiple failed login attempts, login restrictions have been applied.<\/h3>\n\n\n\n<p>Repeated incorrect password entries will result in login restrictions.<br>Therefore, please wait about 30 minutes and then try logging in again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your global IP address is blocked by the VPN server.<\/h3>\n\n\n\n<p>If you are still unable to log in after performing the above two steps, your global IP address may be blocked by the VPN server.<br>Please restart your router or try connecting from a different network.<\/p>","protected":false},"excerpt":{"rendered":"<p>MillenVPN\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u539f\u56e0\u3068\u3057\u3066\u8003\u3048\u3089\u308c\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b \u30e6\u30fc\u30b6\u30fc\u540d\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u306b\u9593\u9055\u3044\u304c\u3042\u308b\u5834\u5408\u300c\u30ed\u30b0\u30a4\u30f3\u306b\u5931\u6557\u3057\u307e\u3057\u305f\u3000\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14],"tags":[],"device":[39],"class_list":["post-1117","post","type-post","status-publish","format-standard","hentry","category-troubleshooting-app","device-macos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30a2\u30d7\u30ea\u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u306e\u5bfe\u51e6\u65b9\u6cd5\u3010macOS\u3011 | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/title>\n<meta name=\"description\" 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