{"id":3077,"date":"2025-07-23T17:51:38","date_gmt":"2025-07-23T08:51:38","guid":{"rendered":"https:\/\/support.millenvpn.jp\/?page_id=3077"},"modified":"2025-08-07T14:54:11","modified_gmt":"2025-08-07T05:54:11","slug":"service-status","status":"publish","type":"page","link":"https:\/\/support.millenvpn.jp\/en\/service-status","title":{"rendered":"Service Interruptions and Maintenance Information"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:1.3em\">Current Operational Status<\/h2>\n\n\n<div class=\"spc-status-wrapper\"><ul class=\"spc-status-list\"><li class=\"spc-status-item spc-status-operational\"><span class=\"spc-component-name\">MillenVPN App<\/span><span class=\"spc-component-status\">Normal<\/span><\/li><li class=\"spc-status-item spc-status-operational\"><span class=\"spc-component-name\">MillenVPN Native<\/span><span class=\"spc-component-status\">Normal<\/span><\/li><li class=\"spc-status-item spc-status-operational\"><span class=\"spc-component-name\">My Page<\/span><span class=\"spc-component-status\">Normal<\/span><\/li><\/ul><\/div>\n\n\n\n<div style=\"height:1em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-size:0.85em\">\u203b For information regarding pCloud cloud storage outages, please use the page below.<br><a title=\"\" href=\"https:\/\/stats.uptimerobot.com\/MXWwBfxkAR\/789734986\" target=\"_blank\" rel=\"noopener\"><strong>pCloud Service Status Page<\/strong><\/a><br>\u203b For eSIM Airalo connection errors, please check the following page. If the issue persists, contact AirAlo Support.<br><a href=\"https:\/\/www.airalo.com\/help\/ja\/troubleshooting\/0UEL63PDK5IJ\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>AirAlo Troubleshooting<\/strong><\/a><\/p>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center is-style-vk-heading-background_fill_lightgray vk_block-margin-lg--margin-top\" style=\"font-size:1.3em\">Detailed Information<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\">\n<p>Outage and maintenance information for MillenVPN services and My Page (up to 100 entries).<br>To use email notifications or to check older information,<a href=\"https:\/\/status.millenvpn.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">MillenVPN Status<\/a>Please use the (previous site).<\/p>\n<\/div>\n\n\n\n<div style=\"height:2em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"sfa-status-wrapper sfa-combined-wrapper\"><ul class=\"sfa-status-list sfa-combined-list\"><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-scheduled\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-scheduled\">Scheduled<\/span><br>MillenVPN Native] Maintenance Work - Korea\/Seoul #1<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> April 22, 2026 9:30 PM<br><strong>Scheduled to end:<\/strong> April 22, 2026 10:10 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Apr 16, 2026 5:09 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance work will be performed during this period.<br \/>\nThe work time may vary slightly.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Poor connection: Seoul server, Korea<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> March 2, 2026 at 10:04 PM<br><strong>Last updated:<\/strong> March 3, 2026 6:55 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - March 3, 2026 at 6:55 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are pleased to report that the server problem has now been resolved and we can connect to the server.<br \/>\nPlease try reconnecting in this case.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - March 2, 2026 at 10:04 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are currently investigating this issue.<br \/>\nIf you are in a hurry, please refer to the following page to use the Korean server of MillenVPN Native.<br \/>\nhttps:\/\/support.millenvpn.jp\/669<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Scheduled Maintenance - Tokyo Server -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> February 25, 2026 5:00 AM<br><strong>Scheduled to end:<\/strong> February 25, 2026 11:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Feb 25, 2026 11:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Feb 25, 2026 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 25, 2026 4:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 18, 2026 4:30 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Japan\/Tokyo #1(OpenConnect)-Maintenance Work<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> January 15, 2026 12:00 AM<br><strong>Scheduled to end:<\/strong> January 15, 2026 8:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - January 15, 2026 8:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Jan 15, 2026 12:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jan 14, 2026 11:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jan 13, 2026 3:16 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Access Trouble - My Page<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> November 19, 2025, 10:20 AM<br><strong>Last updated:<\/strong> November 19, 2025, 10:20 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>My Page<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - Nov 19, 2025 10:20 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Due to a malfunction in third-party internet equipment connected to our company, an outage occurred preventing access to My Page. The duration of this outage was from 8:25 PM on Tuesday, November 18, 2025, to 12:05 AM on Wednesday, November 19, 2025. We sincerely apologize for any inconvenience this may have caused our customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Scheduled Maintenance - Tokyo Server -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> October 29, 2025, 2:00 AM<br><strong>Scheduled to end:<\/strong> October 29, 2025, 10:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Oct 29, 2025 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Oct 29, 2025 2:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Oct 29, 2025 1:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Oct 22, 2025 11:17 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Failure to send our system emails<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> October 14, 2025, 3:54 PM<br><strong>Last updated:<\/strong> October 14, 2025, 3:54 PM<br><\/p><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - October 14, 2025 at 3:54 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From October 13, 2025, 10:19 AM to approximately October 14, 2025, 11:30 AM, an issue occurred where various notification emails from our system were not being sent to customers' registered email addresses.<br \/>\nIt is currently in a state where it can be sent normally.<br \/>\nEmails that were not sent during the outage period will be sent sequentially with a time delay.<br \/>\nWe kindly ask for your patience until it arrives at your location.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Issues with the iOS Version of the MillenVPN App<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> September 12, 2025, 3:10 PM<br><strong>Last updated:<\/strong> September 20, 2025, 10:41 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - Sep 20, 2025 10:41 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>The issue has been resolved with the app update.<br \/>\nPlease update to the latest version from the page below. <\/p>\n<p>\u25bciOS Release Notes<br \/>\nhttps:\/\/support.millenvpn.jp\/126<br \/>\n\u203b Please install from \"Download the latest version of MillenVPN\".<\/p>\n<p>We sincerely apologize for the long inconvenience caused to our valued customers.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Monitoring - Sep 17, 2025 10:39 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Please update to the latest version from the page below. <\/p>\n<p>\u25bciOS Release Notes<br \/>\nhttps:\/\/support.millenvpn.jp\/126<br \/>\n\u203b Please install from \"Download the latest version of MillenVPN\".<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Sep 12, 2025 3:10 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>An issue has been occurring where the server list is not displayed in the iOS version of the MillenVPN app, and the following error is shown.<br \/>\n\u201dThe operation could not be completed correctly: \\\u201dCould not retrieve the access token.\\\". If you encounter this issue, please contact Customer Support.\"<\/p>\n<p>If you encounter the above error, please check whether the steps on the following page resolve the issue.<\/p>\n<p>Troubleshooting: When the Server Tab Doesn't Display the Connection List [iOS]<br \/>\nhttps:\/\/support.millenvpn.jp\/3171<\/p>\n<p>If you see no improvement after following the steps on the above page,<br \/>\nIf you wish to connect to a server in Japan, South Korea, the United States, or the United Kingdom, please consider using MillenVPN Native.<\/p>\n<p>\u3010Getting Started with MillenVPN Native\u3011<br \/>\nhttps:\/\/support.millenvpn.jp\/669<\/p>\n<p>We will report the situation as soon as new information becomes available.<br \/>\nWe sincerely apologize for any inconvenience this may cause our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Scheduled Maintenance - Korean Server<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> August 29, 2025, 9:30 AM<br><strong>Scheduled to end:<\/strong> August 29, 2025, 10:30 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Aug 29, 2025 10:30 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Aug 29, 2025 9:30 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Aug 29, 2025 9:24 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are currently performing scheduled maintenance. Updates will be provided as necessary.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>My Page - Maintenance<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> July 29, 2025, 10:00 AM<br><strong>Scheduled to end:<\/strong> July 29, 2025, 2:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>My Page<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - July 29, 2025 2:02 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Jul 29, 2025 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - July 29, 2025 9:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jul 22, 2025 5:24 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will be performed on My Page from 10:00 AM to 2:00 PM on Tuesday, July 29. During maintenance, you will not be able to use My Page or submit new applications.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Scheduled Maintenance - Tokyo Server -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> July 24, 2025, 5:00 AM<br><strong>Scheduled to end:<\/strong> July 24, 2025, 10:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - July 24, 2025 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Jul 24, 2025 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - July 24, 2025 4:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jul 17, 2025 10:15 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance Work -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> April 17, 2025, 6:00 AM<br><strong>Scheduled to end:<\/strong> April 17, 2025, 9:01 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Apr 17, 2025 9:01 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Apr 17, 2025 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Apr 15, 2025 4:28 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>My Page - Maintenance<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> March 12, 2025, 1:00 PM<br><strong>Scheduled to end:<\/strong> March 12, 2025, 5:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>My Page<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Mar 12, 2025 2:56 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Mar 12, 2025 1:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Mar 12, 2025 12:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Mar 11, 2025 3:24 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will be performed on My Page from 1:00 PM to 3:00 PM on Wednesday, March 12. My Page will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance Work -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> January 23, 2025, 6:00 AM<br><strong>Scheduled to end:<\/strong> January 23, 2025, 12:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Jan 23, 2025 12:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Jan 23, 2025 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jan 23, 2025 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Jan 15, 2025 10:07 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Scheduled Maintenance - Osaka Server -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> December 10, 2024, 6:00 AM<br><strong>Scheduled to end:<\/strong> December 10, 2024, 10:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Dec 10, 2024 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Dec 10, 2024 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Dec 10, 2024 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Dec 5, 2024 11:26 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #12, Australia\/Sydney #1, Germany\/Frankfurt Server (Native)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> October 21, 2024, 10:00 AM<br><strong>Last updated:<\/strong> October 23, 2024, 1:32 PM<br><\/p><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - 10\/21\/2024 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From October 20, 2024, to around 10:00 AM on October 21, 2024, connection issues occurred on the following servers: Japan\/Tokyo #12, Australia\/Sydney #1, Germany\/Frankfurt (Native).<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance Work -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> September 24, 2024, 6:00 AM<br><strong>Scheduled to end:<\/strong> September 24, 2024, 10:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Sep 24, 2024 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has been completed.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Sep 24, 2024 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Sep 24, 2024 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Sep 17, 2024 12:23 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #1-5 Server (Native)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> September 5, 2024, 6:05 PM<br><strong>Last updated:<\/strong> September 5, 2024, 7:31 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - September 5, 2024 at 7:31 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We apologize for any inconvenience caused on the Japan\/Tokyo #1-5 server (Native).<br \/>\nWe have confirmed improvements regarding the connection issues.<br \/>\nThe cause was a server outage due to equipment failure, resulting in connection issues until restoration was complete.<\/p>\n<p>We sincerely apologize for any inconvenience this may cause our customers.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Sep 5, 2024 6:05 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Japan\/Tokyo #1-5 Server (Native) is experiencing connection issues.<br \/>\nCustomers wishing to use MillenVPN Native are kindly requested to connect to the alternate server currently listed on your My Page by following the steps below.<\/p>\n<p>\u25bcHow to Check the Server Address for Connecting to a Different Server<br \/>\n1) Log in to My Page<br \/>\nhttps:\/\/accounts.millenvpn.jp\/clientarea.php<br \/>\n2) Click on the service<br \/>\n3) Click MillenVPN Native (Free Option)<br \/>\n4) Please use the server displayed in the \"Connection Server Address\" field of MillenVPN Native on the page opened in step 3.<\/p>\n<p>We will report the situation as soon as new information becomes available.<br \/>\nWe sincerely apologize for any inconvenience this may cause our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>MillenVPN Android App - Connection Issues on Android 14 and Google Pixel Devices<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> August 7, 2024, 1:37 PM<br><strong>Last updated:<\/strong> September 21, 2024, 4:50 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - September 21, 2024 at 4:50 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are pleased to report that we have confirmed improvements regarding the Android version of the MillenVPN app on Android 14 and Google Pixel devices, specifically addressing crashes upon launch and VPN connections not functioning properly.<\/p>\n<p>We sincerely apologize for the significant inconvenience caused by this matter.<\/p>\n<p>Please update to the latest version or reinstall from the page below. \u25bc Android Release Notes https:\/\/support.millenvpn.jp\/412<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Sep 20, 2024 3:54 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We have updated the app. Please update to the latest version or reinstall it from the page below.<br \/>\n\u25bcAndroid Release Notes<br \/>\nhttps:\/\/support.millenvpn.jp\/412<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Aug 7, 2024 1:37 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are currently investigating an issue where the Android version of the MillenVPN app is not functioning on Android 14 and Google Pixel devices.<br \/>\nCustomers using Android 14 or Google Pixel devices are advised to consider using another device if possible.<br \/>\nIf you wish to use the Japanese server, please also consider using MillenVPN Native.<\/p>\n<p>\u3010Getting Started with MillenVPN Native\u3011<br \/>\nhttps:\/\/support.millenvpn.jp\/669<\/p>\n<p>We will report the situation as soon as new information becomes available.<br \/>\nWe sincerely apologize for any inconvenience this may cause our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #12, Australia\/Sydney #1, USA\/New York #1, Germany\/Frankfurt Server (Native)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> June 23, 2024, 10:00 PM<br><strong>Last updated:<\/strong> June 25, 2024, 10:06 AM<br><\/p><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - Jun 23, 2024 10:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 22:00 on June 23 to approximately 16:30 on June 24, connection issues occurred on the following servers due to increased server load: Japan\/Tokyo #12, Australia\/Sydney #1, USA\/New York #1, Germany\/Frankfurt (Native). We sincerely apologize for any inconvenience this may have caused our users.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>MillenVPN Android App - Connection Issues with OpenVPN Protocol<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> June 12, 2024, 4:49 PM<br><strong>Last updated:<\/strong> August 5, 2024, 11:35 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - August 5, 2024 at 11:35 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We have released MillenVPN dedicated app v2.4.2, completing the OpenVPN connection fixes.<br \/>\nWe apologize for the inconvenience, but please update the app from the store page below.<br \/>\nhttps:\/\/play.google.com\/store\/apps\/details?id=com.wlvpn.consumervpn<br \/>\nWe sincerely apologize for the long inconvenience caused to our valued customers.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Jun 12, 2024 7:19 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>As a temporary measure, we have released version 2.4.1 of the MillenVPN dedicated app.<br \/>\nWe sincerely apologize for the inconvenience, but please update the app from the store page below.<\/p>\n<p>\u30fbGoogle Play Store<br \/>\nhttps:\/\/play.google.com\/store\/apps\/details?id=com.wlvpn.consumervpn<\/p>\n<p>\u30fbUpdate Details<br \/>\nThe default VPN protocol has been changed to IKEv2.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - June 12, 2024 at 5:01 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are continuing to investigate this issue.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Investigating - Jun 12, 2024 4:49 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>We are currently investigating an issue where connections cannot be established using the OpenVPN protocol in the Android version of the MillenVPN app.<br \/>\nUsers of the Android version of the MillenVPN app should reinstall the app.<br \/>\nPlease refer to the following page and change the protocol to either \"IKEv2\" or \"WireGuard\".<\/p>\n<p>\u25bcTroubleshooting VPN Connection Issues [Android]<br \/>\nhttps:\/\/support.millenvpn.jp\/474<\/p>\n<p>We will report the situation as soon as new information becomes available.<br \/>\nWe sincerely apologize for any inconvenience this may cause our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> May 22, 2024, 6:00 AM<br><strong>Scheduled to end:<\/strong> May 22, 2024, 12:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - May 22, 2024 12:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has ended.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - May 22, 2024 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - May 22, 2024 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - May 14, 2024 12:41 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Osaka Server - Maintenance -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> May 21, 2024, 6:00 AM<br><strong>Scheduled to end:<\/strong> May 21, 2024, 10:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - May 21, 2024 10:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance has ended.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - May 21, 2024 9:55 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is still in progress. We will provide updates as necessary.<br \/>\nAlthough we had announced this maintenance would be for the Tokyo server, it will now be for the Osaka server.<br \/>\nWe sincerely apologize for the confusion and inconvenience caused by this matter.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - May 21, 2024 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - May 21, 2024 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - May 16, 2024 12:31 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #16,17,24,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 20, 2024, 11:49 PM<br><strong>Last updated:<\/strong> April 20, 2024, 11:49 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 20, 2024 at 11:49 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 8:00 PM on April 20 to approximately 11:00 PM on April 20, connection issues occurred on the Japan\/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #16,17,24,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 17, 2024, 11:24 PM<br><strong>Last updated:<\/strong> April 17, 2024, 11:24 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 17, 2024 at 11:24 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 10:40 PM on April 17 to approximately 11:20 PM on April 17, connection issues occurred on the Japan\/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #17,24,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 14, 2024, 11:31 PM<br><strong>Last updated:<\/strong> April 14, 2024, 11:31 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 14, 2024 at 11:31 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 9:30 PM on April 14 to approximately 11:30 PM on April 14, connection issues occurred on the Japan\/Tokyo #17, 24, 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #17,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 12, 2024, 11:24 PM<br><strong>Last updated:<\/strong> April 12, 2024, 11:24 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 12, 2024 at 11:24 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 10:50 PM on April 12 to approximately 11:20 PM on April 12, connection issues occurred on the Japan\/Tokyo #17,25 server (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Failure - Japan\/Tokyo #16,24,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 11, 2024, 11:21 PM<br><strong>Last updated:<\/strong> April 11, 2024, 11:21 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 11, 2024 at 11:21 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 10:30 PM on April 11 to approximately 11:15 PM on April 11, connection issues occurred on the Japan\/Tokyo #16, 24, 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #16,17,24,25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 6, 2024, 11:54 PM<br><strong>Last updated:<\/strong> April 6, 2024, 11:54 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 6, 2024 at 11:54 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 10:00 PM on April 6 to approximately 11:30 PM on April 6, connection issues occurred on the Japan\/Tokyo #16, 17, 24, 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers during your visit.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 5, 2024, 11:25 AM<br><strong>Last updated:<\/strong> April 5, 2024, 11:25 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 5, 2024 at 11:25 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 10:00 PM on April 4th to approximately 11:30 PM on April 4th, connection issues occurred on the Japan\/Tokyo #25 server (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-incident sfa-item-status-resolved\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">disability<\/span><span class=\"sfa-item-type-label sfa-item-type-label-resolved\">Resolved<\/span><br>Connection Error - Japan\/Tokyo #24\u30fb25 Server (OpenConnect)<\/h3><p class=\"sfa-item-meta\"><strong>Occurrence Date and Time:<\/strong> April 1, 2024, 11:56 AM<br><strong>Last updated:<\/strong> April 1, 2024, 11:56 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN Native<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Resolved - April 1, 2024 11:56 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>From approximately 11:00 PM on March 31 to approximately 1:00 AM on April 1, connection issues occurred on the Japan\/Tokyo #24 and 25 servers (OpenConnect) due to increased server load.<br \/>\nWe sincerely apologize for any inconvenience caused to our valued customers.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> March 23, 2024, 4:00 AM<br><strong>Scheduled to end:<\/strong> March 23, 2024, 8:00 AM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Mar 23, 2024 8:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance work has been completed as scheduled.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Mar 23, 2024 4:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Mar 23, 2024 3:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Mar 19, 2024 11:28 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>Tokyo Server - Maintenance -<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> February 28, 2024, 6:00 AM<br><strong>Scheduled to end:<\/strong> February 28, 2024, 12:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>MillenVPN App<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Feb 28, 2024 12:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance work has been completed as scheduled.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Feb 28, 2024 6:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 28, 2024 5:00 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 21, 2024 10:59 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>During this period, scheduled server maintenance will be performed. The affected servers will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><li class=\"sfa-status-item sfa-item-maintenance sfa-item-status-completed\"><h3 class=\"sfa-item-type-h3\"><span class=\"sfa-item-type-label\">Maintenance<\/span><span class=\"sfa-item-type-label sfa-item-type-label-completed\">Completed<\/span><br>My Page - Maintenance<\/h3><p class=\"sfa-item-meta\"><strong>Scheduled Date and Time:<\/strong> February 20, 2024, 1:00 PM<br><strong>Scheduled to end:<\/strong> February 20, 2024, 2:00 PM<br><\/p><div class=\"sfa-item-components\"><strong>Target<\/strong><ul><li>My Page<\/li><\/ul><\/div><div class=\"sfa-item-updates-history\"><div class=\"sfa-item-updates-history-togglebutton\">View Update History \u25bc<\/div><strong>Update History<\/strong><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Completed - Feb 20, 2024 1:22 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance on My Page has been completed, and it is now available for normal use.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>In_progress - Feb 20, 2024 1:00 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Scheduled maintenance is currently in progress. We will provide updates as necessary.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 20, 2024 11:59 AM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will begin as scheduled in 60 minutes.<\/p>\n<\/div><\/div><div class=\"sfa-item-single-update\"><p class=\"sfa-update-meta\"><em><small>Scheduled - Feb 19, 2024 12:04 PM<\/small><\/em><\/p><div class=\"sfa-update-body\"><p>Maintenance will be performed on My Page from 1:00 PM to 2:00 PM on Tuesday, February 20. My Page will be unavailable during maintenance.<\/p>\n<\/div><\/div><\/div><\/li><\/ul><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>\u73fe\u5728\u306e\u7a3c\u50cd\u72b6\u6cc1 \u203b \u30af\u30e9\u30a6\u30c9\u30b9\u30c8\u30ec\u30fc\u30b8pCloud\u306e\u969c\u5bb3\u60c5\u5831\u306f\u4e0b\u8a18\u30da\u30fc\u30b8\u3092\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u3002pCloud \u30b5\u30fc\u30d3\u30b9\u30b9\u30c6\u30fc\u30bf\u30b9\u30da\u30fc\u30b8\u203b eSIM Airalo\u306e\u63a5\u7d9a\u30a8\u30e9\u30fc\u7b49\u306f\u4e0b\u8a18\u30da\u30fc\u30b8\u3067\u304a\u8abf\u3079\u3044\u305f\u3060\u304d\u3001\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408\u306fAir [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3077","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u969c\u5bb3\u30fb\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u60c5\u5831 | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc<\/title>\n<meta name=\"description\" content=\"\u73fe\u5728\u306e\u7a3c\u50cd\u72b6\u6cc1 \u203b \u30af\u30e9\u30a6\u30c9\u30b9\u30c8\u30ec\u30fc\u30b8pCloud\u306e\u969c\u5bb3\u60c5\u5831\u306f\u4e0b\u8a18\u30da\u30fc\u30b8\u3092\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u3002pCloud \u30b5\u30fc\u30d3\u30b9\u30b9\u30c6\u30fc\u30bf\u30b9\u30da\u30fc\u30b8\u203b eSIM Airalo\u306e\u63a5\u7d9a\u30a8\u30e9\u30fc\u7b49\u306f\u4e0b\u8a18\u30da\u30fc\u30b8\u3067\u304a\u8abf\u3079\u3044\u305f\u3060\u304d\u3001\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408\u306fAirAlo\u30b5\u30dd\u30fc\u30c8\u3078\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002AirAlo\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u8a73\u7d30\u60c5\u5831\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.millenvpn.jp\/en\/service-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u969c\u5bb3\u30fb\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u60c5\u5831 | MillenVPN \u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\" \/>\n<meta property=\"og:description\" content=\"\u73fe\u5728\u306e\u7a3c\u50cd\u72b6\u6cc1 \u203b 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